Fischer arvostelut

Good Morning Mr Witt 

Thank you for your review of Fischer Future Heat - we are glad you enjoyed your customer journey with us, and appreciate that you may not yet have received a recent bill. We are confident you will soon start to see savings. Don't forget to refer to the guidebook or give our customer advisers a quick call if you forget what to do with the thermostats or need any assistance. Thank you for choosing Fischer to heat your home. 

The Team - Fischer Future Heat UK Ltd. 

Good Morning Leslie - thank you for your review of Fischer heating.

We are pleased you enjoyed your customer journey with Fischer, and that you have found the heaters to be excellent for your property. It sounds like you have now got the system down and have total control over the heat you want when you need it, which is great. If the system is used as advised, you should certainly see a reduction in costs, units and energy consumption soon enough - just like thousands of our other customers have seen since having Fischer's German manufactured, smart electric storage heaters installed! 

Good Morning Mr Yarnall. 

Thank you for your review - we are sorry it is not all positive. We apologise for the issues you encountered along your customer journey with Fischer and for failing to meet your expectations on this occasion.

Unfortunately, occasional staff sickness is beyond our control and as the routes were already full on that day we were unable to send anybody else to meet you and regrettably the appointment was rebooked. We compensated you for this and do feel that this part of your experience was dealt with accordingly. However, we apologise for the unnecessary journey and distance travelled as the holiday let was 120 miles away from your home.

We are very sorry the thermostat instructions were not received and assure you a copy of these have been posted to your home address again today. We hope these are helpful and would reassure you to contact us if you ever need assistance again. 

We apologise, too, for the lack of contact since the installation, but the person from our technical team that you had been dealing with has actually since left the company. If you require any further assistance please do not hesitate to contact us. We would love the opportunity to try and make your experience more positive if we can. 

Apologies and assurances once again.

The Team - Fischer Future Heat UK Ltd

Good Afternoon Marie, thank you very much for your review of Fischer Heating on Feefo! 

Its great to hear you felt the service we delivered was Fantastic and that the new heaters have made such a difference to your property! Thank you for choosing Fischer to heat your home. 

The Team - Fischer Future Heat UK Ltd

Good Morning Mr and Mrs Case - thank you for your review if Fischer Heating. 

Its great to receive your feedback and we are glad to know you are happy with the product and service we delivered! Remember, your heating is now under a full 10 Year Manufacturer Guarantee for peace of mind. Although unlikely, should you have any problems, please do not hesitate to contact our team of advisers who are happy to assist!

The Team - Fischer Future Heat UK Ltd.  

Good Morning Mr and Mrs Petford 

Thank you for reviewing Fischer Future Heat on Feefo - your feedback is always gratefully received. 

Its great to hear that you are happy with the heating products and we apologise for the initial issue with the installation. Instances like this are extremely infrequent but as you know, we will rectify an issue swiftly. Moving forwards, we would reassure you that the 10 Year Manufacturer Guarantee is active to offer you additional peace of mind. 

Thank you for choosing Fischer to heat your home. The future is electric! 

The Team - Fischer Future Heat UK Ltd.  

Good Morning Mrs Evans 

Thank you for your review - we are sorry you did not enjoy the initial stage of your customer journey with Fischer. We are glad you are enjoying the heat now and finding them economical to run. Please be assured that your concerns will be address internally, as we train our heating engineers to a high standard to avoid such selling tactics, which Fischer does not promote.

If you have any questions about your heaters or the thermostat settings in future please do not hesitate to contact the team as we are always happy to assist. Thank you for choosing Fischer to heat your home.

The Team - Fischer Future Heat UK Ltd.  

Good Afternoon Mrs Morley-Wright - thank you for your review of Fischer Future Heat! We are pleased you enjoyed your customer journey from initial contact through to installation. Its great to know you love the heaters and how they operate and it sounds like you are in total control over the heating you want when you need it. 

Thank you for choosing Fischer to heat your home. 

The Team - Fischer Future Heat UK Ltd. 

Good Afternoon Mr Tharme - thank you for your review of Fischer Future Heat

Its amazing to hear that our heater has made such a big difference to the comfort and warmth of your home, not to mention the all year round usability of the Conservatory now, which is brilliant. Its great to hear that you were impressed with the service and product we deliver. Thank you for choosing Fischer to heat your home and for recommending us in future!

The Team - Fischer Future Heat UK Ltd

Good Afternoon Mrs Adams 

Thank you for your review of Fischer heating - we are very pleased to know you were so satisfied with the products and service we deliver. We believe that installing a new heating system should be as relaxed and straight forward for the customer as possible, no fuss and no mess. We are glad you are happy. Thank you for choosing Fischer to heat your home. 

The Team - Fischer Future Heat UK Ltd