I was very impressed with the product and service from FireFly. The staff were very friendly and helpful for when I enquirerd about delivery and the product. My product arrived quickly. Unfortuately...
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Richard
Fireflyfriends - UK
8 years ago
Thanks for your wonderful feedback. We always try to make every part of the Firefly experience a positive one, I am delighted that we succeeded in your case, even if the product wasn't the correct sizing for you, at this stage.
Brilliant costumer service quick reply and informative
Richard
Fireflyfriends - UK
8 years ago
Hi There, thanks for your feedback. Regards, Richard
Tuotearvostelut
Richard
Fireflyfriends - UK
8 years ago
We understand your frustration, however products like this cannot be mass-produced unfortunately, it's just not possible because they are for a small, niche market (globally speaking).
As well as the manufacturing challenges, our products also involve extensive clinical research and consultation in the design and engineering process to make sure they are practical, safe and suitable for as many children as possible..Regards, Richard
Ostopäivä: 20/03/2018
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TC
Trusted Customer
8 years ago
Mitä Trusted Customer sanoi Fireflyfriends - UK:
Very fast delivery, quick response to questions and great product
Richard
Fireflyfriends - UK
8 years ago
Hi There, thanks for your feedback. Regards, Richard
Tuotearvostelut
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Richard
Fireflyfriends - UK
8 years ago
Hi There, thanks for your feedback. Regards, Richard
Ostopäivä: 13/03/2018
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Trusted Customer
8 years ago
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Mitä Trusted Customer sanoi Fireflyfriends - UK:
I love the seat for my step daughter, but the price is way to expensive. How can people actually afford to be able to get something that will help benefit their child if it's this expensive. Other...
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Richard
Fireflyfriends - UK
8 years ago
Thanks for your message. We do everything we can to keep the prices of our products low, with design time, product development etc we do have to ensure we charge a fair price, which we feel that we do. My sincere apologies that you feel it is overly expensive, but I can assure you, it is no more expensive than it needs to be. I hope that helps.
Regards, Richard
Tuotearvostelut
Richard
Fireflyfriends - UK
8 years ago
Thanks for your message. We do everything we can to keep the prices of our products low, with design time, product development etc we do have to ensure we charge a fair price, which we feel that we do. My sincere apologies that you feel it is overly expensive, but I can assure you, it is no more expensive than it needs to be. I hope that helps.Regards,Richard,
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
