I received the item quickly, unfortunately it was the wrong item, however 'Steph' and the team at Firefly were very responsive and apologetic. These things happen but I am grateful for the response...
Love them. Absolutely brilliant customer service in that they try to ensure people get what they should. More than once the customer service team has gone above and beyond to support me.
One tiny...
From order to delivery all the efforts of Firefly and their delivery associates was exemplary! Shop their site for your Special Needs lived ones!
Thank you so much! God Bless!
We love our go-to seat! My daughter can now enjoy the same things as the rest of the family! The website was easy to use, I love that shipping is free and tax was included in the price listed. It...
Any response would be grate. Have requested a return number twice to no avail.
Stephanie
Fireflyfriends - UK
6 years ago
Hi Sandra,
I apologise that we had issues receiving your email. I'm glad that we were able to rectify this for you and provide you with a full refund.
Kindest regards,
Steph
anie
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
