Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Financial Wellness Group Arvostelut | Asiakaspalvelun arvostelut kauppiaasta {{merchantUrl}} | Feefo

Näytetään kaikki 6,789 arvostelua

Luotettu asiakas

Feefo Verified

14 years ago

Very pleased with the service all round. Thank you

Luotettu asiakas

Feefo Verified

14 years ago

the service provided managed to put a smile back on my face

Luotettu asiakas

Feefo Verified

14 years ago

easy to deal with very understanding

Luotettu asiakas

Feefo Verified

14 years ago

WAS VERY STRESSED AND NOT SURE IF I WAS DOING THE RIGHT THING SO FAR…

WAS VERY STRESSED AND NOT SURE IF I WAS DOING THE RIGHT THING SO FAR SO GOOD THANK YOU

Luotettu asiakas

Feefo Verified

14 years ago

I think the communication is great when setting things up however once in place you never…

I think the communication is great when setting things up however once in place you never hear anything and this can be quite disconcerning.

Freeman Jones Limited

Financial Wellness Group

14 years ago

Thank you for taking the time to offer feedback. I am concerned to read your comments regarding the lack of communication once your IVA is in place. I have requested a Relationship Manager gives you a call to discuss you preferred contact times and methods, to try and find something that suits your needs. Thank you Steven Hewitt Freeman Jones

Luotettu asiakas

Feefo Verified

14 years ago

i dont think its good that you cant speak to people over the weekend

Gregory Pennington Limited

Financial Wellness Group

14 years ago

Thank you for taking the time to offer your feedback. Just so you know, we are open on a Saturday from 9am to 12:45pm and able to take your calls during these hours. We have also introduced GP online, an online portal that allows you to monitor details of your plan, keep on top of its progress and review your personal information, as well as much more, which you may find convenient outside of opening hours. I have requested a Personal Finance Manager gives you a call to discuss you preferred contact times and methods, to try and find something that suits your needs. Thank you Steven Hewitt Gregory Pennington

Luotettu asiakas

Feefo Verified

14 years ago

We have not been with freeman jones that long, but we have found them to…

We have not been with freeman jones that long, but we have found them to be very helpful indeed, and they are always at the other end of the phone to help you.

Luotettu asiakas

Feefo Verified

14 years ago

Very good service quick to respond and always there to help

Luotettu asiakas

Feefo Verified

14 years ago

I asked for help with my depts as my loan and overdraft interest were not helping…

I asked for help with my depts as my loan and overdraft interest were not helping my situation. I paid monies first in March with the hope and understanding that myinterest would stop .I am now stll...

Lue lisää

Gregory Pennington Limited

Financial Wellness Group

14 years ago

Mrs Nurton Thank you for the feedback. Following this feedback and your call to your Personal Finance Manager we are still negotiating with your lenders to get interest and charges frozen. We hope to have an update for you soon. I have spoken to the team and asked that they contact you to give you an update. If you do still wish to end your debt management plan we can of course arrange this for you. Sarah Jolly Gregory Pennington

Luotettu asiakas

Feefo Verified

14 years ago