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Financial Wellness Group Arvostelut | Asiakaspalvelun arvostelut kauppiaasta {{merchantUrl}} | Feefo

Näytetään kaikki 6,789 arvostelua

Luotettu asiakas

Feefo Verified

12 years ago

All staff are knowledgable and nice. They don't judge my circumstances

Luotettu asiakas

Feefo Verified

12 years ago

Took away an awful stress ......

Luotettu asiakas

Feefo Verified

12 years ago

Have found everyone I have spoken with to be very knowledgeable and helpful.

Luotettu asiakas

Feefo Verified

12 years ago

When I first got in touch with Gregory Pennington they were very helpful. But I…

When I first got in touch with Gregory Pennington they were very helpful. But I have been having problems with them. I sent an email back in July/August to do with one of my debts. It has taken them...

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Gregory Pennington Limited

Financial Wellness Group

12 years ago

Thank you or your feedback and for bringing this to our attention. I believe my colleague has now been in touch with you and we will contact you again once we have the information we need from Brighthouse. Thank you Sarah Jolly Gregory Pennington

Luotettu asiakas

Feefo Verified

12 years ago

The piece of mind that someone is around to help with with my finances is…

The piece of mind that someone is around to help with with my finances is now so valuable in my life . Thankyou team x

Luotettu asiakas

12 years ago

I cant thank the team enough ,I felt alone and drowning in debt .Every waking moment was filled with dread of the next batch of letters that the post man would bring . Now I have a stress free life , the debts are still there but they are being managed . I had a very difficult time this year with my father in law passing away suddenly which destroyed my husband , I couldnt tell him, about our financial difficulties as he was out of work since being made redundant,and his father passing away . I had to be the strong one, but the debts were getting out of hand . Now with the help of all the team at GP .I manage my life better . Their compassion and understanding has been second to none .. Thankyou tem and " merry Christmas "xxxx

Luotettu asiakas

Feefo Verified

12 years ago

Great easy to speak to an agent if your debt manager isn't available at the…

Great easy to speak to an agent if your debt manager isn't available at the time. My debt manager has contacted me by phone everytime I've called the office to speak to him. Which is great and makes...

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Luotettu asiakas

Feefo Verified

12 years ago

Very good service, excellent company

Luotettu asiakas

Feefo Verified

12 years ago

Really pleasant to deal with, good customer service and very knowledgeable

Luotettu asiakas

Feefo Verified

12 years ago

they are ok

Luotettu asiakas

Feefo Verified

12 years ago

My initial contact was good. Once I was passed to the ralationship managers my experience…

My initial contact was good. Once I was passed to the ralationship managers my experience has been a nightmare. Trying to call for 2 weeks always on hold for well over an hour. Now when I need to...

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Freeman Jones Limited

Financial Wellness Group

12 years ago

Thank you for your feedback. I am sorry you haven’t been able to get through to us, we do understand how important it is for our customers to be able to speak to us. We are currently experiencing and higher than usual call volumes and we are working hard to keep these wait time to a minimum – but we do appreciate that this not the standard of service that you, or we, expect. I’ve arranged for the team to give you a call and provide you with details of the various ways you can contact us and to see if we can help. Thank you, Sarah Jolly Freeman Jones