Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Financial Wellness Group arvostelut

Näytetään kaikki 6,789 arvostelua

Trusted Customer

Feefo Verified

8 years ago

Mitä Trusted Customer sanoi Financial Wellness Group:

Great service, very helpful

Gregory Pennington have been invaluable in fixing my debt problems. They dealt with all my creditors and ensured I was not chased by any of them. I am finally free of all debt.

Ian Williams

Financial Wellness Group

8 years ago

Such a great feeling to be debt-free, well done on making it to the end of your DMP. We wish you every success in future.

Thank you for taking the time to feedback. Ian

Trusted Customer

Feefo Verified

8 years ago

Mitä Trusted Customer sanoi Financial Wellness Group:

Really great, understanding staff and well organised. Really made me feel at ease and explained the situation extremely well.

Ian Williams

Financial Wellness Group

8 years ago

Thanks for your kind feedback - much appreciated. Ian

Trusted Customer

Feefo Verified

8 years ago

Mitä Trusted Customer sanoi Financial Wellness Group:

I think u have helped me but find It really had to get through on the phone yes u call back be sometimes not at the Wright time fo me and I would like more email about my account so I can see where...

Lue lisää

Ian Williams

Financial Wellness Group

8 years ago

Thank you for the feedback. If you prefer you can text us on 07860 020475 - you can either request a call from us at a time that suits you, or we can answer your question via text messsage. Or, if you prefer, you can email us on PersonalFinanceManager@GregoryPennington.com.

We are also working to provide customers with more updates on the progress of their Plan via email, as we know that not all customers like to use Gregory Pennington Online.

I hope this helps,

Ian

Luotettu asiakas

Feefo Verified

8 years ago

No after care what so ever

During intial contact they couldn't do enough. Last month I had an issue with payment.I sent various emails over 3 days and spent 3 hours on various calls trying to get thru to finance team. On day 4...

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Ian Williams

Financial Wellness Group

8 years ago

Thank you for taking the time to feedback. I know that we have agreed with 13 out of the 15 creditors included in your DMP that they will freeze further interest and charges. We are actively chasing the remaining two and hope to have them agreed before to long. I am sorry that you've had trouble getting through to us on the phone. Once of my colleagues is calling you today to ensure that we deal with any other questions or concerns that you have and make sure you Plan is on track. Ian

Trusted Customer

Feefo Verified

8 years ago

Mitä Trusted Customer sanoi Financial Wellness Group:

Very helpful staff. Help you through every step of the process.

Have lots of advice and help throughout. Made me feel at ease and was always there if I had any questions or needed assistance

Ian Williams

Financial Wellness Group

8 years ago

We are happy to be able to help. Thanks for taking the time to give us feedback. Ian

Trusted Customer

Feefo Verified

8 years ago

Mitä Trusted Customer sanoi Financial Wellness Group:

Took all the stress away sorted my debt problems out in record time

Would highly recommend this company to anyone in a situation like mine

Ian Williams

Financial Wellness Group

8 years ago

Thank you for the recommendation - much appreciated. Ian

Luotettu asiakas

Feefo Verified

8 years ago

From start to setting up of my trust deed was simple.professional staff.

Fantastic company staff excellent in al there help and advice. I you need help talk to these guys. Fantastic ....sums them up.. Cheers Joh

Ian Williams

Financial Wellness Group

8 years ago

Thank you for the fantastic feedback! Its great to read and we are delighted to be of assistance. Ian

Luotettu asiakas

Feefo Verified

8 years ago

as professional as it gets!

very understanding and knowledgeable far less stressful an experience than i thought it would be

Ian Williams

Financial Wellness Group

8 years ago

That's great to hear, thank you for taking the time to feedback. Ian

Trusted Customer

Feefo Verified

8 years ago

Mitä Trusted Customer sanoi Financial Wellness Group:

Weight lifted of my shoulders excellent service

Ian Williams

Financial Wellness Group

8 years ago

Delighted to hear you've found our service excellent - thanks for letting us know. Ian

Luotettu asiakas

Feefo Verified

8 years ago

The team has been very supportive and, above all, non-judgemental. Very clear and positive in their description of how and when and why etc.

Ian Williams

Financial Wellness Group

8 years ago

Thank you for taking the time to feedback. I will pass it onto the Personal Finance Managers. Ian

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

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