Excellent service, the team were very friendly and helpful
Kate
OvuSense
2 years ago
Thank you for leaving such wonderful feedback!
I am so pleased that we were able to help and resolve the issue in a timely manner.
If there is anything else you require assistance with, please don't hesitate to contact us again.
Best wishes,
Kate S.
Customer Support Advisor
0
Jaa
SL
Sabrina Legue
Feefo Verified
2 years ago
Mitä Sabrina Legue sanoi OvuSense:
Amazing help
Amazing communication!
Very helpful with any issues or questions.
Linsay
OvuSense
2 years ago
Hi Sabrina,
Thank you so much for leaving such kind feedback!
I am delighted to hear that I was able to assist you and provide a positive experience.
Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Linsay
Customer Support Advisor
0
Jaa
Luotettu asiakas
Feefo Verified
2 years ago
Fast, clear and thorough answer
I received a very fast and clear answer by Macrine. She also explained things thoroughly and this gave me a lot of confidence!
Macrine
OvuSense
2 years ago
Thank you so much for your feedback!
I am delighted to hear that I provided you with a quick, clear, and thorough response. Your confidence in our assistance means a lot to us.
If you have any more questions or need further help in the future, please don't hesitate to reach out. We're here to assist you!
Best Wishes,
Macrine A
Customer Support Advisor.
0
Jaa
EM
Erin Miller
Feefo Verified
2 years ago
Mitä Erin Miller sanoi OvuSense:
Speedy resolution
They were very speedy in their response! I oftentimes heard back within a few hours of sending my question. There was a mix-up with my order, but they were very fast to find a resolution.
Macrine
OvuSense
2 years ago
I greatly appreciate your feedback!
I am pleased to hear that you found our response time speedy and efficient. I apologize for any mix-up with your order, but we're glad to know that we were able to swiftly resolve the issue for you.
If you have any more questions or need assistance in the future, please feel free to reach out. We're here to help.
Kind Regards,
Macrine A,
Customer Support Advisor.
0
Jaa
Luotettu asiakas
Feefo Verified
2 years ago
Prompt reply and very helpful
Linsay
OvuSense
2 years ago
Hi,
Thank you so much for leaving such kind feedback!
I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Linsay
Customer Support Advisor
0
Jaa
Luotettu asiakas
Feefo Verified
2 years ago
Very happy
Lindsay's support was prompt, friendly, and very helpful. I am extremely happy with the service I received!
Linsay
OvuSense
2 years ago
Hi,
Thank you so much for leaving such kind feedback!
I am delighted to hear that I was able to assist you and provide a positive experience. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Linsay
Customer Support Advisor
0
Jaa
MB
Marissa Beauregard
Feefo Verified
2 years ago
Mitä Marissa Beauregard sanoi OvuSense:
Temperature issues with false ovulation confirmation
Extremely helpful, punctual communication and very friendly interaction.? My issue at hand was immediately understood and resolved within 24 hours. Love this company!
Linsay
OvuSense
2 years ago
Hi Marissa,
Thank you so much for leaving such kind feedback!
We are so pleased that we were able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Linsay
Customer Support Advisor
0
Jaa
ES
Emma S
Feefo Verified
Southampton
2 years ago
Mitä Emma S sanoi OvuSense:
Great Customer Service
Excellent service. Speedy, friendly and easy.
Macrine
OvuSense
2 years ago
Thank you so much for leaving such kind feedback!
I am delighted to hear that I was able to assist you in a speedy manner and provide a positive experience.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Macrine
Customer Support Advisor
0
Jaa
Luotettu asiakas
Feefo Verified
2 years ago
OvuFirst user
The amazing and prompt customer support means I will not hesitate to use Ovusense again
Macrine
OvuSense
2 years ago
Thank you so much for leaving such kind feedback!
I am delighted to hear that I was able to assist you in a speedy manner and provide a positive experience.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Macrine
Customer Support Advisor
0
Jaa
Luotettu asiakas
Feefo Verified
2 years ago
Amazing customer service
The customer service received when I accidentally ordered the wrong thing TWICE was amazing. The problem was fixed and I had my product within the week!
Macrine
OvuSense
2 years ago
Thank you so much for your positive feedback!
We are thrilled to hear that you found our customer service to be amazing and that we were able to resolve your issue.
We take pride in providing excellent service to our customers. If you have any further questions or concerns, please don't hesitate to reach out to us. Our team is always here to help!
Best regards,
Macrine A,
Customer Support Advisor.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
