Quick, helpful response, beyond what I'd emailed about.
Florence replied to me really quickly, and picked up on something I'd mentioned in my message to go beyond answering my questions to check something else with me to ensure the best delivery option....
Lue lisää
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Rest assured we will work on making our website/emails clearer for better understanding.
Best wishes,
Florence M
Customer Support Advisor
0
Jaa
Luotettu asiakas
Feefo Verified
3 years ago
Great customer service, the app helped me understand my cycle so much better and we were able to conceive our rainbow baby!
Macrine
OvuSense
3 years ago
Thank you for taking the time to leave a review. I'm very happy to hear you received quick and helpful service! Please do get in touch anytime if we can be of assistance.
0
Jaa
Luotettu asiakas
Feefo Verified
3 years ago
Great service
I got in touch via the website to request to cancel my subscription once successfully falling pregnant. My request was dealt with within a couple of hours and the customer service assistant was very...
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Jenny
OvuSense
3 years ago
Congratulations on your pregnancy! Thank you for taking the time to leave a review. I'm very happy to hear you received quick and helpful service! Please do get in touch anytime if we can be of assistance.
0
Jaa
Luotettu asiakas
Feefo Verified
3 years ago
They solved my issue quickly and efficiently. Thank you!
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Florence M
Customer Support Advisor
0
Jaa
Luotettu asiakas
Feefo Verified
3 years ago
Love ovusense!
Love ovusense!! Great customer service, always responsive and great product
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Florence M
Customer Support Advisor
0
Jaa
Luotettu asiakas
Feefo Verified
3 years ago
Brilliant customer service
Great service ! Always helpful and quick to reply
Macrine
OvuSense
3 years ago
Thank you for taking the time to leave a review. I'm very happy to hear you received quick and helpful service! Please do get in touch anytime if we can be of assistance.
0
Jaa
BW
Barbara Wilson
Feefo Verified
3 years ago
Mitä Barbara Wilson sanoi OvuSense:
Brilliant
Great product and super helpful customer service. Very quick to respond!
Jenny
OvuSense
3 years ago
Thank you for taking the time to leave a wonderful review! I'm happy to hear you were satisfied with the service you received. Please get back in touch anytime, we're always happy to help!
0
Jaa
RB
Rachel Brewis
Feefo Verified
3 years ago
Mitä Rachel Brewis sanoi OvuSense:
Swift solution focused customer service
Despite my frustration that my sensor broke at less than a year old the team resolved the issue swiftly. Each email was responded to quickly. I’m also impressed that the app notified me of the error.
Macrine
OvuSense
3 years ago
Thank you for taking the time to leave a review. I'm very happy to hear you received quick and helpful service! Please do get in touch anytime if we can be of assistance.
0
Jaa
Luotettu asiakas
Feefo Verified
3 years ago
Stellar customer service
Fantastic reactivity and very helpful support team!
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Florence M
Customer Support Advisor
0
Jaa
Luotettu asiakas
Feefo Verified
3 years ago
5 stars ⭐️
Always so helpful!
Macrine
OvuSense
3 years ago
Thank you for taking the time to leave a review. I'm very happy to hear you received quick and helpful service! Please do get in touch anytime if we can be of assistance.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
