Great range of flavours and fits well in our machine. Delivery times were good too.
Courtney Bridges
Express Pods
8 years ago
So happy to hear you love our coffee Robert. Thank you! Courtney : )
Ostopäivä: 14/03/2018
0
Jaa
TC
Trusted Customer
8 years ago
Mitä Trusted Customer sanoi Express Pods:
Easy website, great products, quick service!
Michael
Express Pods
8 years ago
Thanks for the great feedback Tanya :)
Ostopäivä: 14/03/2018
0
Jaa
TC
Trusted Customer
8 years ago
Mitä Trusted Customer sanoi Express Pods:
Service and Pods were ok, although a little unhappy that delivery took 4 working days to arrive when I thought it would be next day delivery.
Will probably continue to use Nespresso though just...
Lue lisää
Michael
Express Pods
8 years ago
Hi Maggie, apologies you were not happy with the time it took to receive your pods. Your order was placed on Wednesday afternoon, dispatched on Thursday and delivered on Monday which I do not think is too bad. Apologies if you thought it was going to be delivered overnight. We try to be as transparent as possible with delivery times on our website where we state that all orders over $30 receive free shipping via Australia Post. If your delivery is going to a metro address it also travels via Express Shipping which can be overnight (especially to VIC). I can see that your order received free standard shipping, meaning it was classed as being outside of a metro area. This system is automatic and based on postcodes provided by Australia Post. If you think this could be an error, let me know and I will investigate with AP. See more here: https://expresspods.com.au/pages/shipping
Sorry to bombard you with information, but I hope you find this explanation helpful. Thanks
Great service. Received very promptly. Love the pods, great coffee. Just what I wanted.
Michael
Express Pods
8 years ago
Hi, thanks for the great feedback! -Michael
Ostopäivä: 13/03/2018
0
Jaa
Luotettu asiakas
8 years ago
The ordering was easy service and delivery was very fast. I also loved being informed with the updates on when it was sent when it should be delivered also when it was onboard to be delivered & once...
Lue lisää
Michael
Express Pods
8 years ago
Hi Jody, thanks so much for the positive feedback, it means a lot! -Michael
Ostopäivä: 14/03/2018
0
Jaa
TC
Trusted Customer
8 years ago
Mitä Trusted Customer sanoi Express Pods:
I love the quick delivery and easy to use website.
The pods were fantastic, I can't fault anything. The flavours were every bit as good as Nespresso pods, especially the Baileys pods!!
Courtney Bridges
Express Pods
8 years ago
Thank you so much! I’m super happy that you enjoyed our coffee and love our service Kirsty! Courtney : )
Very easy to order. Super quick free delivery. Delicious Bailey’s pods. Only area for improvement would be to have all pods in stock as I wanted to order more. Thank you! 😋
Michael
Express Pods
8 years ago
Thanks for the great review Anita. Apologies for the out of stocks, more stock is coming very soon on all products. Thanks! -Michael
The Bailey's Pods you cannot taste any Bailey flavour
Toby
Express Pods
8 years ago
Hi Belinda,
Just to manage expectations as mentioned on the pack it is just a hint of flavour, so as not to overpower the coffee. However, the feedback so far has been overwhelmingly positive so I think their might be something more to this.
Can I ask how you prepared it... With the short or long shot button? Did you follow the instructions on the back of back? The flavour intensity does depend on how you prepare it. I'm sure we can help get to the bottom of this for you once we have this info 😊
Thanks, Michael
Luotettu asiakas
8 years ago
Hello Michael,
Thank you for the quick response.
I made the coffee with the long shot button and added a dash milk.
It tasted fine just no flavour, so basically it was a normal coffee
Belinda
Toby
Express Pods
8 years ago
Ok that makes sense now, a long shot makes a big difference to the taste. I suggesting trying as recommended on the back of pack. Also, you might find the below article an interesting read : )
Hi Belinda, just checking in to see if you've had an opportunity to try the pods using the short shot and if so what you thought of it? Thanks, Toby : )
Luotettu asiakas
8 years ago
Hello Michael,
I followed the instructions and YES it was delicious.
Apologies for jumping the gun, I have adjusted my feedback.
Thank you so much for following up, appreciate the customer service!!!!
Belinda
Michael
Express Pods
8 years ago
Hi Belinda, thanks so much for getting back to us with an update. Fantastic to hear that you are now enjoying our pods.
Ostopäivä: 11/03/2018
0
Jaa
Luotettu asiakas
8 years ago
they were very quick with the order and kept me up to date with its delivery. Very happy! Will definitely be using them again.
Michael
Express Pods
8 years ago
Thanks so much for the positive feedback! -Michael :)
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
