The award winning, Expedia.co.uk is the largest online travel provider for the UK, serving millions of travellers every year.
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arviota viimeisen vuoden aikana
Expedia UK ei ole enää aktiivinen Feefo-asiakas
Näytetään kaikki 431,529 arvostelua
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Feefo Verified
13 years ago
Easy to navigate and no problems when faced with the options.
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Feefo Verified
13 years ago
Although the man who served me was extremely helpful and nice, he kept repeating and…
Although the man who served me was extremely helpful and nice, he kept repeating and confirming everything. I was on the phone for so long that I was on the point of giving up.
Expedia UK
Expedia UK
13 years ago
Call Centre - Agents made errors
Expedia UK
Expedia UK
13 years ago
Susan,
I do apologise that your call took longer than you would have liked, but we do like to ensure that both our Sales & Support agents deliver a quality error free experience for our customers when booking Hotels & Flights.
Kind Regards
Stuart Newman
Director of Customer Experience, Expedia EMEA
Luotettu asiakas
13 years ago
I appreciate that but as you will see if you check, your agent did make a mistake and booked the wrong month!
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Feefo Verified
13 years ago
Telephone reception was poor but your operator identified this and rang me back
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Feefo Verified
13 years ago
I've been really disappointed by Expedia's service. The hotel that it provided was poor and…
I've been really disappointed by Expedia's service. The hotel that it provided was poor and had a night club underneath it. There was no sound proofing between the hotel and night club, therefore...
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Feefo Verified
13 years ago
Easy to use. Much better than travel supermarket and other competitors. I always use Expedia…
Easy to use. Much better than travel supermarket and other competitors. I always use Expedia as things are much clearer. The best thing for me is the 'map' option you have on the left hand side....
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Expedia UK
Expedia UK
13 years ago
Thanks Ricky!
We're passionate about driving continuous improvements to our site, and it's always great to hear feedback !
Kind Regards
Stuart Newman
Director of Customer Experience, Expedia EMEA
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Luotettu asiakas
Feefo Verified
13 years ago
Thanks! Good choice and good prices.
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Luotettu asiakas
Feefo Verified
13 years ago
Exellent value and easy to use website.
Exellent value and easy to use website.
Luotettu asiakas
13 years ago
Good Value
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Luotettu asiakas
Feefo Verified
13 years ago
performance yesterday was very bad - waited several times over a minute for a page…
performance yesterday was very bad - waited several times over a minute for a page to display then had to give up and hit Back and try again. Other websites worked fine while I was doing this so not...
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Expedia UK
Expedia UK
13 years ago
Website - Page Crashed
Expedia UK
Expedia UK
13 years ago
Russell,
Apologies that our site seemed to be performing slowly yesterday, I'll forward your comments onto our Site Team.
Kind Regards
Stuart Newman
Director of Customer Experience, Expedia EMEA
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Jaa
Luotettu asiakas
Feefo Verified
13 years ago
I find it utterly unbelieveable that I'm unable to link an itinerary I made when disconnected…
I find it utterly unbelieveable that I'm unable to link an itinerary I made when disconnected as a guest user with my registered account. This means I have to fish around signing in and out to get...
Expedia is one of the world’s leading full-service online travel brands helping travellers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Expedia is one of the world’s leading full-service online travel brands helping travellers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent