Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Expedia UK arvostelut

https://www.expedia.co.uk/?brandcid=UK.FEEFO.HEADER

The award winning, Expedia.co.uk is the largest online travel provider for the UK, serving millions of travellers every year.

Palvelu

arviota viimeisen vuoden aikana

Näytetään kaikki 431,529 arvostelua

Luotettu asiakas

Feefo Verified

13 years ago

Worst experience at trying to book a holiday every. Your agent's mistake resulted in our phone…

Worst experience at trying to book a holiday every. Your agent's mistake resulted in our phone call lasting 2hr45 mins, been out of pocket for 5days of over £2000, making my friends and I very angry...

Lue lisää

Expedia UK

13 years ago

Call Centre - Agents made errors

Expedia UK

13 years ago

Elaine, I'm incredibly sorry that you've had issues with your booking, we pride ourselves on delivering an exceptional service for our customers, and I apologize if we've fallen below that level ! Please send your complaint email directly to me at my email address below! Kind Regards Stuart Newman Director of Customer Experience, Expedia EMEA stnewman@expedia.com

Luotettu asiakas

Feefo Verified

13 years ago

Wasn't able to make booking for one adult and one child though so ended up…

Wasn't able to make booking for one adult and one child though so ended up with double bed instead of a twin....

Luotettu asiakas

Feefo Verified

13 years ago

Good

Luotettu asiakas

Feefo Verified

13 years ago

It was odd though that when I went direct to expedia.co.uk the hotel cost £47,…

It was odd though that when I went direct to expedia.co.uk the hotel cost £47, but when I went via a link on google maps the same room in the same hotel cost £33.

Luotettu asiakas

Feefo Verified

13 years ago

The transaction wouldnt go through for 30 mins.

Luotettu asiakas

Feefo Verified

13 years ago

Very efficient and courteous

Expedia UK

13 years ago

Thanks John! Kind Regards Stuart Newman Director of Customer Experience, Expedia EMEA

Luotettu asiakas

Feefo Verified

13 years ago

Excellent, keep it up. Cheers Simon

Expedia UK

13 years ago

Thanks Simon !! Kind Regards Stuart Newman Director of Customer Experience, Expedia EMEA

Luotettu asiakas

Feefo Verified

13 years ago

Very good service, but a slightly poor phone line when talking to your staff meant…

Very good service, but a slightly poor phone line when talking to your staff meant it took longer than it should. Thanks!

Luotettu asiakas

Feefo Verified

13 years ago

easy to use

Luotettu asiakas

Feefo Verified

13 years ago

Plenty of options and information generally clear. Some of the navigation of the website isn't…

Plenty of options and information generally clear. Some of the navigation of the website isn't completely clear at first but you soon get used to the way it is set out. Confirmation emails are very...

Lue lisää

Expedia UK

13 years ago

Thanks Lawrence ! Kind Regards Stuart Newman Director of Customer Experience, Expedia EMEA

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