Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen ExoticDirect arvostelut

Näytetään kaikki 1,994 arvostelua

Miss Louise Ballantyne

Feefo Verified

5 years ago

Mitä Miss Louise Ballantyne sanoi ExoticDirect:

Quick, helpful, paid claim with no issues at all.

Alec

ExoticDirect

5 years ago

Hi Louise. Thank you for giving us this positive review and also for taking the time to add your comments. It's great to know that your claim was processed quickly and that our team were able to help you. If we can be of any further help or assistance in the future, please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Luotettu asiakas

Feefo Verified

5 years ago

Always simple and stress free renewing

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review. It's good to know that your latest renewal was a simple and stress free process. If we can ever be of any further help or assistance, please do get back in touch. Best regards, The Exotic Direct Pet Insurance Team

Mrs Paula Cole

Feefo Verified

Porth

5 years ago

Mitä Mrs Paula Cole sanoi ExoticDirect:

Quick and efficient

Website easy to use, got my quote back quickly and experienced no problems setting account up.

Alec

ExoticDirect

5 years ago

Hi Paula, Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that you found the process of getting a quote online and seeing up your new account to be quick and efficient. If you ever have any questions about your policy, please do let us know and we'll be very happy to assist you in any way that we can. Best regards, The Exotic Direct Pet Insurance Team

Luotettu asiakas

Feefo Verified

5 years ago

Very easy to use we site. Quick and efficient

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review. It's great to know that you found our website to be easy to use and that you were able to set up the new cover you wanted quickly and efficiently. If you ever have any questions, or need our help, please do get in touch and we'll be very happy to assist in any way that we can. Best regards, The Exotic Direct Pet Insurance Team

Luotettu asiakas

Feefo Verified

5 years ago

Excellent service

They were quick and reliable when my parrot needed treatment, they paid for the treatments within a month. Well worth insuring you pets with this company

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review and also for taking the time to add comments about your recent experience. We're pleased to hear that our claims team proved to be both quick and reliable when you needed them. If we can be of any further help or assistance in the future, please do get back in touch. Best regards, The Exotic Direct Pet Insurance Team

Miss Joanne Davies

Feefo Verified

5 years ago

Ladattu media

Näytä kaikki media (1)

Mitä Miss Joanne Davies sanoi ExoticDirect:

VERY EASY TO SET TP!

The policy was super easy and quick to set up. I haven't had to make a claim yet (thank god) but I hope if we ever did that the service would be just as easy.

Alec

ExoticDirect

5 years ago

Hi Joanne, Thank you for giving us this positive review and also for adding your comments. It's good to know that you found it quick and easy to set up the pet insurance cover that you wanted. Hopefully you will always have a happy and healthy pet - but if you do ever need to make a claim (or if you ever have any questions about your policy), please do let us know and we'll do everything we can to help. Best regards, The Exotic Direct Pet Insurance Team

Miss Emily Burford

Feefo Verified

5 years ago

Mitä Miss Emily Burford sanoi ExoticDirect:

Very helpful!

Very happy with the experience I had with Exotic Direct, I spoke to Nathan who was very helpful. Have recommended Exotic Direct to my friend with tortoises!

Louise

ExoticDirect

5 years ago

Hi Emily, Thank you very much for taking the time to review us and for rating us with five stars! We are delighted to hear your great comments regarding our service. Thank you also for recommending us to your friends! Kind Regards The Exotic Direct Team

Miss Emily Clarke

Feefo Verified

5 years ago

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Mitä Miss Emily Clarke sanoi ExoticDirect:

Sweetie bird

They where very well presented I am happy with the sevice

Louise

ExoticDirect

5 years ago

Hi Emily, Thank you for your review and five star rating and great comments regarding our service. Kind Regards The Exotic Direct Team

Mrs Joan Rose

Feefo Verified

Hastings, East Sussex.

5 years ago

Mitä Mrs Joan Rose sanoi ExoticDirect:

Impossible - Exotic Direct is perfection in itself with wonderful agents!

Everything went well, the service was more than excellent and it was lovely to speak to the agent who actually remembered me and was kind, helpful, explaining everything without hurrying by making...

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Louise

ExoticDirect

5 years ago

Hi Joan, Thank you so much for your lovely review and for rating us with five stars! We are delighted to hear your great comments regarding our excellent service! Thank you very much. I have passed your wonderful review to the customer service team member you spoke with. Kind Regards The Exotic Direct Team

Mr Wesley Smith

Feefo Verified

5 years ago

Mitä Mr Wesley Smith sanoi ExoticDirect:

Needed help understanding my policy. Helpful and friendly agent made the call quick and easy to know what was happening.

Louise

ExoticDirect

5 years ago

Hi Wesley, Thank you for your review and five star rating! We are very pleased to hear we were able to assist you with your policy and queries. Thank you also for your great comments regarding our friendly service. Kind Regards The Exotic Direct Team

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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