Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen ExoticDirect arvostelut

Näytetään kaikki 1,994 arvostelua

Miss Becky Page

Feefo Verified

4 years ago

Ladattu media

Näytä kaikki media (5)

Mitä Miss Becky Page sanoi ExoticDirect:

Excellent

Excellent service

Nathan

ExoticDirect

4 years ago

Good Afternoon Becky, Thank you for rating us 5*s! Happy to hear that you found the service to be excellent. Kind regards, The Exotic Direct Team.

Luotettu asiakas

Feefo Verified

4 years ago

Thoroughly recommended.

Always excellent professional and friendly service!

Nathan

ExoticDirect

4 years ago

Good Afternoon, Thank you for rating us 5*s! Lovely to hear that you found the service to be friendly and professional! Kind regards, The Exotic Direct Team.

Mr Warren Weldon

Feefo Verified

4 years ago

Mitä Mr Warren Weldon sanoi ExoticDirect:

Excellent service

Yeah I would recommend Exotic Direct. When my greenwing died,they made it as stress free as possible. Was very thankful for that

Nathan

ExoticDirect

4 years ago

Good Afternoon Warren, Thank you for rating us 5*s! We are very sorry to hear about your loss. We are happy to hear we made the experience as stress free as possible however. Kind regards, The Exotic Direct Team.

Mrs Alison Wrigglesworth

Feefo Verified

4 years ago

Mitä Mrs Alison Wrigglesworth sanoi ExoticDirect:

Good website

Very good website and recommendations for them from friends.

Nathan

ExoticDirect

4 years ago

Good Afternoon Alison, Thank you so much for rating us 5*s! Kind regards, The Exotic Direct Team

Luotettu asiakas

Feefo Verified

4 years ago

Great Exotic Pet Insurance

This is a Good exotic insurance policy, I have been with them for 6-7 years, they always make you aware if their prices increase or decrease, I cant answer too claiming as I've not claimed any...

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Nathan

ExoticDirect

4 years ago

Good Afternoon, Thank you so much for the 5* Review! We are pleased to be able to offer you the piece of mind that insurance provides! Kind regards, The Exotic Direct Team.

Luotettu asiakas

Feefo Verified

4 years ago

Great insurance for exotic pets

Luckily I've never had to use my insurance but all the information is always clearly communicated so I know what I need to do and how much I'm paying

Nathan

ExoticDirect

4 years ago

Good Afternoon, Thank you so much for rating us 5*s! We really appreciate the time taking to leave us this review and are very happy to hear that the information is clearly communicated! Kind regards, The Exotic Direct Team.

Mrs Mariska Dickinson

Feefo Verified

4 years ago

Mitä Mrs Mariska Dickinson sanoi ExoticDirect:

Seemless. No problem with renewal.

Nathan

ExoticDirect

4 years ago

Good Afternoon Mariska, Thank you so much for the 5* Review! Lovely to hear that the renewal process was seemless! Kind regards, The Exotic Direct Team.

Miss Victoria Dewar

Feefo Verified

4 years ago

Mitä Miss Victoria Dewar sanoi ExoticDirect:

Found what I needed easily

Nathan

ExoticDirect

4 years ago

Good Afternoon Victoria, Thank you for the 5* Review! Very happy to hear the process was an easy one! Kind regards, The Exotic Direct Team.

Miss Jade Wise

Feefo Verified

4 years ago

Mitä Miss Jade Wise sanoi ExoticDirect:

Good

Good customer service, quick reply and my problem got solved quickly

Imane

ExoticDirect

4 years ago

Hello Jade,Thank you for rating us 5*s!We are very pleased to hear that your problem was resolved swiftly.We will make sure to pass on your feedback to the officer We are sure it will make her day.Kind regardsThe Exotic Direct Team

Luotettu asiakas

Feefo Verified

4 years ago

The documentation received wasn’t particularly clear. I have made payment via BACD but still haven’t received any renewal documentation

Imane

ExoticDirect

4 years ago

Hello,Thank you for taking the time to give us your feedback.And thank you for taking my call earlier today.We hope that your concerns about your renewal documents and your BACS Payment are now clarified.If you need any assistance in the future please don't hesitate to call or email us .Kind regardsThe Exotic Direct Team

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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