Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen ExoticDirect arvostelut

Näytetään kaikki 1,994 arvostelua

Mr & Mrs W Daley

Feefo Verified

Southport Merseyside

4 years ago

Mitä Mr & Mrs W Daley sanoi ExoticDirect:

All staff were very professional, knowledgeable, friendly and empathetic

Both advisors I spoke to were very empathetic, professional and knowledgeable. Our experience when we lost our pet parrot Molly was made so much easier when we made the call. I think there names...

Lue lisää

Mia

ExoticDirect

4 years ago

Good morning,Again we are so sorry to hear the sad news, we are happy to have been able to help. Thank you for taking the time to review!Kind regards, The Exotic Direct team.

Luotettu asiakas

Feefo Verified

4 years ago

Renewal was easy, It gives me so much peace of mind knowing that our tortoise is insured with exotic direct.

Mia

ExoticDirect

4 years ago

Good morning,We are happy to be able to offer any help if needed. Thank you for taking the time to review!Kind regards, The Exotic Direct team.

Mrs Lyn Beech

Feefo Verified

Clacton on sea

4 years ago

Ladattu media

Näytä kaikki media (1)

Mitä Mrs Lyn Beech sanoi ExoticDirect:

Safety when needed

Have not had to use you ye, but it's nice to know that if anything happens to Flash he will be well looked after

Mia

ExoticDirect

4 years ago

Good morning,We are glad to offer any help if needed! Thank you for taking the time to review!Kind regards, The Exotic Direct team.

Mrs Hall

Feefo Verified

Stafford

4 years ago

Mitä Mrs Hall sanoi ExoticDirect:

Double premium

By treating loyal customers better

Imane

ExoticDirect

4 years ago

Hello Mrs Hall,Thank you for your feedback.We're sorry to hear that you're not happy with the renewal premium we were able to offer you this year.Unfortunately we're not able to discuss policy details on a public forum like Feefo, but we would like the opportunity to discuss this with you.We've tried to contact you by phone to discuss this in more detail but could not get through on the telephone number we hold for you. As we weren't able to contact you by phone we've sent you an email - please do find and respond to this and we'll do our very best to assist you.We look forward to hearing from you.Kind regardsThe Exotic Direct Team

Luotettu asiakas

Feefo Verified

4 years ago

No problem

Easy to organise. Straight forward

Mia

ExoticDirect

4 years ago

Good afternoon,We are happy to have been able to help!Kind regards,The Exotic Direct team.

Luotettu asiakas

Feefo Verified

4 years ago

Great service

Great service. Person talked me through whole process. Explained policy well and did not rush me through anything. She was very good.

Mia

ExoticDirect

4 years ago

Good afternoon,We are happy to have been able to help! Thank you for your review!Kind regards,The Exotic Direct team.

Mrs Vicki Allam-Miller

Feefo Verified

4 years ago

Mitä Mrs Vicki Allam-Miller sanoi ExoticDirect:

Lovely people to speak to

Mia

ExoticDirect

4 years ago

Good afternoon Vicki,We are happy to have been able to assist! Thank you for your review!Kind regards,The Exotic Direct team.

Miss Stacey Harris

Feefo Verified

4 years ago

Mitä Miss Stacey Harris sanoi ExoticDirect:

Easy to set up

Mia

ExoticDirect

4 years ago

Good afternoon Stacey,We are happy you found the process easy! Thank you for your review!Kind regards,The Exotic Direct team.

Luotettu asiakas

Feefo Verified

4 years ago

Great experience

Very easy claim process from start to finish. Dealt with my claim quickly and a very suitable outcome. Would happily recommend.

Gabriella

ExoticDirect

4 years ago

Good morning, Thank you for taking the time to write a review. We are so pleased you found our claims process quick and would happily recommend us. All the best, The Exotic Direct Claims Team.

Luotettu asiakas

Feefo Verified

4 years ago