Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen ExoticDirect arvostelut

Näytetään kaikki 1,994 arvostelua

Ms Lauren Adams

Feefo Verified

4 years ago

Mitä Ms Lauren Adams sanoi ExoticDirect:

Very good. I don’t need to worry about those vet bills getting sky high

I would recommend to everyone who has exotic birds

Mia

ExoticDirect

4 years ago

Good morning, We so happy to hear we have been able to offer some peace at mind for you, thank you so much for taking the time to review. Kind regards, The Exotic Direct Team.

Luotettu asiakas

Feefo Verified

4 years ago

Slow-in Respond emails

It takes days almost weeks for someone to answer an email. So you have to keep calling

Imane

ExoticDirect

4 years ago

Hello,Thank you for your feedback!Further to our discussion, we are glad to hear that you were able to get the assistance you needed with regards to your query.We apologise for the delays and any inconvenience this might have caused you.We are usually replying to emails quite swiftly so please don't hesitate to contact us if you need anything in the future.Kind regardsThe Exotic Direct Team

Luotettu asiakas

Feefo Verified

4 years ago

Easy to apply

The site was easy to apply and the email was sent straight away. Good value for money.

Mia

ExoticDirect

4 years ago

Good morning,We are happy we were able to help quickly for you. Thank you for taking the time to review!Kind regards, The Exotic Direct team.

Mrs Joy Hunt

Feefo Verified

4 years ago

Mitä Mrs Joy Hunt sanoi ExoticDirect:

Received documents

Not much to say! Just received things through the post

Mia

ExoticDirect

4 years ago

Good morning,We hope we were able to help. Thank you for taking the time to review!Kind regards, The Exotic Direct team.

Luotettu asiakas

Feefo Verified

4 years ago

Policy tailored to the pet as desired

Mia

ExoticDirect

4 years ago

Good morning,We are happy we were able to help. Thank you for taking the time to review!Kind regards, The Exotic Direct team.

Luotettu asiakas

Feefo Verified

4 years ago

Exotic direct insurance has covered the expenses of my ferret illness and surgery. It's worth to insure your pets just to have peace of mind in case of any unexpected health issues.

Mia

ExoticDirect

4 years ago

Good morning,We are happy we were able to help with your ferrets. Thank you for taking the time to review!Kind regards, The Exotic Direct team.

Luotettu asiakas

Feefo Verified

4 years ago

Very easy to contact

Mia

ExoticDirect

4 years ago

Good morning,We are happy we were able to help. Thank you for taking the time to review!Kind regards, The Exotic Direct team.

Naïra

Feefo Verified

London

4 years ago

Mitä Naïra sanoi ExoticDirect:

Great find for rabbit insurance

Competitively priced and comprehensive rabbit insurance. Great find

Mia

ExoticDirect

4 years ago

Good morning,We are happy we were able to help get this sorted for your rabbits. Thank you for taking the time to review!Kind regards, The Exotic Direct team.

Luotettu asiakas

Feefo Verified

4 years ago

Good cover for reasonable price

Easy process to get a quote

Mia

ExoticDirect

4 years ago

Good morning,We are happy we were able to help with your quote. Thank you for taking the time to review!Kind regards, The Exotic Direct team.

Luotettu asiakas

Feefo Verified

4 years ago

Excellent company to deal with, straightforward simple procedures.

Exotic direct have been excellent in the way they handled a recent vets bill for our tortoise and have made renewal simple.

Mia

ExoticDirect

4 years ago

Good morning,We are happy we were able to help with you tortoise. Thank you for taking the time to review!Kind regards, The Exotic Direct team.

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta