Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen ExoticDirect arvostelut

Näytetään kaikki 1,993 arvostelua

Luotettu asiakas

Feefo Verified

4 years ago

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I wouldn't use any other pet insurer. I have had to make two claims and it was straight forward and an easy process. Thank you!

Imane

ExoticDirect

4 years ago

Hello,Thank you for rating us 5*s!The picture is the best part of your feedback :) your rabbit looks so cute :).Thank you for taking the time to review us, we are very happy that this little bunny is back in shape.Please let us know if you need any assistance in the future.Kind regardsThe Exotic Direct Team

Mrs Angela Brown

Feefo Verified

4 years ago

Mitä Mrs Angela Brown sanoi ExoticDirect:

Thats the tortoise covered!

All ok so far! Just taken the policy so hopefully it will not disappoint

Imane

ExoticDirect

4 years ago

Hello Mrs Angela,Thank you for rating us 5*s!We are very grateful to hear that you have decided to insure your pet tortoise with us.Please let us know if you need any assistance with your policy in the future.Kind regardsThe Exotic Direct Team

Ms Tracey Howitt

Feefo Verified

4 years ago

Mitä Ms Tracey Howitt sanoi ExoticDirect:

You are perfect. Can't say anything other

Imane

ExoticDirect

4 years ago

Hello Tracy,Thank you for rating us 5*s!We are very happy to hear that you are satisfied with our customer service.Kind regardsThe Exotic Direct Team

Luotettu asiakas

Feefo Verified

4 years ago

Good service and we opted for an automatic renewal. Thank you

Good friendly service and very pleasant to deal with

Imane

ExoticDirect

4 years ago

Hello ,Thank you for rating us 5*s!We are very grateful to hear that you enjoyed your experience with us.Kind regardsThe Exotic Direct Team

Miss Tracy Hajiyianni

Feefo Verified

4 years ago

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Mitä Miss Tracy Hajiyianni sanoi ExoticDirect:

Exceptional Insurers

Feel very reassured having my birds insured with you. Your call handlers are helpful and supportive. Your claim process when needed has been prompt and remarkably this year my monthly payments have...

Lue lisää

Mia

ExoticDirect

4 years ago

Good morning Tracy, We are so happy to have been able to help with your gorgeous birds! Thank you for the lovely picture and for taking the time to review! Kind regards, the Exotic Direct Team.

Luotettu asiakas

Feefo Verified

4 years ago

Always amazing service

Always amazing service with my 3 Ferrets, always paid in good time and friendly staff

Mia

ExoticDirect

4 years ago

Good morning, We are so happy to hear we have been able to help with your ferrets, thank you so much for taking the time to review! Kind regards, the Exotic Direct Team.

Miss Charlotte Potter

Feefo Verified

Essex

4 years ago

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Mitä Miss Charlotte Potter sanoi ExoticDirect:

Great

Not used them yet, and hope we don't have to but great piece of mind. Everything was very quick and arranged my payment date for next month

Mia

ExoticDirect

4 years ago

Good morning Charlotte, We are happy to be able to offer you some peace a of mind, thank you so much for taking the time to review! Kind regards, The Exotic Direct team.

Mr Phil Manning

Feefo Verified

4 years ago

Mitä Mr Phil Manning sanoi ExoticDirect:

Great service

Great service glad I have pet insurance with you, settled quickly

Mia

ExoticDirect

4 years ago

Good morning, We are happy to hear you have been able to join us and are happy with our service. Thank you so much for taking the time to review! Kind regards, The Exotic Direct Team.

Mrs Christine Nichols

Feefo Verified

4 years ago

Mitä Mrs Christine Nichols sanoi ExoticDirect:

Happy with my service

Spoke to a lady about pet insurance she was very helpful answered all my questions so was happy to go ahead with the policy and said i could call if i had ant more questions

Mia

ExoticDirect

4 years ago

Good morning Christine, We are so happy to hear we were able to resolve your questions and that you have been able to join us, thank you so much for taking the time to review! Kind regards the Exotic Direct team.

Miss Charlie Sievewright

Feefo Verified

4 years ago

Mitä Miss Charlie Sievewright sanoi ExoticDirect:

Lovely people very helpful and quick service

Imane

ExoticDirect

4 years ago

Hello Charlie,Thank you for rating us 5*s!We are very grateful to hear that you enjoyed your customer service experience with us.Kind regardsThe Exotic Direct Team

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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