Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen ExoticDirect arvostelut

Näytetään kaikki 1,993 arvostelua

Mrs Vanessa Witcher

Feefo Verified

4 years ago

Mitä Mrs Vanessa Witcher sanoi ExoticDirect:

Great service

Great job with the claim, fast and friendly service. I would highly recommended to all exotic pet owners! Thanks

Mia

ExoticDirect

4 years ago

Good afternoon Vanessa, We are so happy to have been able to help with your claim, thank you so much for taking the time to review. Kind regards, the Exotic Direct team.

Luotettu asiakas

Feefo Verified

4 years ago

Would highly recommend very easy & straight forward 10 mins on line having a look got quote for cover

Mia

ExoticDirect

4 years ago

Good afternoon, We are happy to hear you found the quote process quick to follow, thank you so much for taking the time to review. Kind regards, the Exotic Direct team.

Miss Jane Brown

Feefo Verified

4 years ago

Mitä Miss Jane Brown sanoi ExoticDirect:

First Class Service

Always professional, polite and helpful. Very competitive prices. Benn with this company for years dvd can’t fault them. Highly recommend.

Mia

ExoticDirect

4 years ago

Good afternoon Jane, We are happy to hear we have been able to be of service to you over the years, thank you so much for taking the time to review. Kind regards, the Exotic Direct team.

Luotettu asiakas

Feefo Verified

4 years ago

Happy customer

Ease of claim made a stressful and upsetting time a little easier. Emily in claims was extremely helpful and easy to talk to, even when I burst into tears on the call. Thank you.

Mia

ExoticDirect

4 years ago

Good afternoon, We are happy to hear we have been able to help with your claim, thank you so much for taking the time to review. Kind regards, the Exotic Direct team.

Mr Cameron Ridley

Feefo Verified

4 years ago

Mitä Mr Cameron Ridley sanoi ExoticDirect:

Easy didn’t have to sign anything and I got an email to say my parrots pet insurance has been renewed.

Mia

ExoticDirect

4 years ago

Good afternoon, We are so happy to hear you found the sign up process easy, thank you for taking the time to review! Kind regards, the Exotic Direct team.

Mrs Andrea Bloodworth

Feefo Verified

4 years ago

Mitä Mrs Andrea Bloodworth sanoi ExoticDirect:

Very easy to get cover sorted dont know much else at this point , but have heard good reports , Hence why i chose to go with Exotic direct

Mia

ExoticDirect

4 years ago

Good afternoon Andrea, We are happy you found the signup process easy to follow, thank you so much for taking the time to leave a review. Kind regards, the Exotic Direct team.

Mrs Andrea Bloodworth

4 years ago

I v just edited it as i only gave 4 stars , but meant to be 5

Luotettu asiakas

Feefo Verified

4 years ago

Very good practice

Mia

ExoticDirect

4 years ago

Good afternoon, We are so happy to hear we have been able to offer you a good service, thank you for taking the time to review! Kind regards, the Exotic Direct team.

Miss Bryonie Oates

Feefo Verified

4 years ago

Mitä Miss Bryonie Oates sanoi ExoticDirect:

Very easy to set up. Peace of mind knowing my tortoise has insurance 🐢

Mia

ExoticDirect

4 years ago

Good afternoon Bryonie, We are happy to hear we have offered some peace of mind for you and your tortoise, thank you so much for taking the time to leave a review! Kind regards, the Exotic Direct team.

Ms Fiona Ross

Feefo Verified

4 years ago

Mitä Ms Fiona Ross sanoi ExoticDirect:

Inane was so helpful, everything sorted & very thorough

Easy to deal with, very professional

Mia

ExoticDirect

4 years ago

Good afternoon Fiona, We are so happy Imane was able to help with your queries, thank you so much for taking the time to review! Kind regards, the Exotic Direct team.

Ms Janine Baverstock

Feefo Verified

Dorset

4 years ago

Mitä Ms Janine Baverstock sanoi ExoticDirect:

Great customer service

Great customer service and never any issues with claims. Payments are prompt and quick which is why I won't go elsewhere.

Mia

ExoticDirect

4 years ago

Good morning Jeanine, We are happy to hear we have been able to help with your claims, thank you for taking the time to review! Kindest regards, the Exotic Direct team.

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta