Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen ExoticDirect arvostelut

Näytetään kaikki 1,993 arvostelua

Luotettu asiakas

Feefo Verified

2 years ago

Very good service

I needed to use you a few weeks back and had no trouble claming. Was very quick, very easy and got money back within a week. Very good service.

Catherine

ExoticDirect

2 years ago

Hi, Many thanks for the positive feedback on our claims, our aim is to make things as simple as possible. Kind Regards, The Exotic Direct Team

Miss Edwena Wright

Feefo Verified

2 years ago

Mitä Miss Edwena Wright sanoi ExoticDirect:

I did not give permission for my documents to be sent by E Mail and have only just received them

Catherine

ExoticDirect

2 years ago

Hi Thank you for your feedback. Please contact us by email at enquiries@exoticdirect.co.uk or by calling on 0345 982 5505 with your policy number and full name and address so that we can locate your records and investigate this for you. Kind regards, The Exotic Direct Team

Luotettu asiakas

Feefo Verified

2 years ago

Ladattu media

Näytä kaikki media (2)

Easy to navigate the website and good value. Snickers and Twix approve

Catherine

ExoticDirect

2 years ago

Hi, Thank you so much for taking the time to leave a positive review, we are extremely pleased you, Snickers and Twix were happy with the service (: we love the pictures! Kind Regards, The Exotic Direct Team

Miss Nicola Fraser

Feefo Verified

2 years ago

Mitä Miss Nicola Fraser sanoi ExoticDirect:

With what I’ve been told it’s good

Catherine

ExoticDirect

2 years ago

Hi Nicola, Thanks for the five star feedback, it means a lot. Kind Regards, The Exotic Direct Team

Mr Krishna Badheka

Feefo Verified

2 years ago

Mitä Mr Krishna Badheka sanoi ExoticDirect:

Helpful and friendly personals.

Catherine

ExoticDirect

2 years ago

Hi Mr Badheka, Thanks for the great feedback on our service levels, we aim to please. Kind regards The Exotic Direct Team

Luotettu asiakas

Feefo Verified

2 years ago

Not had to make a claim, but always very competitive in price and followed up with a call when my email address changed and the renewal bounced back to ensure I was happy to renew.

Catherine

ExoticDirect

2 years ago

Hi, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards The Exotic Direct Team

Mrs C Goss

Feefo Verified

2 years ago

Mitä Mrs C Goss sanoi ExoticDirect:

Great service

Easy to use website. Easy to contact and always helpful.

Catherine

ExoticDirect

2 years ago

Hi Mrs Goss, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards The Exotic Direct Team

Mrs Janice Battrick

Feefo Verified

2 years ago

Mitä Mrs Janice Battrick sanoi ExoticDirect:

Excellent friendly service

Catherine

ExoticDirect

2 years ago

Hi Janice, Thanks for the great feedback on our service levels, we aim to please. Kind regards The Exotic Direct Team

Mr Nicholas Hayball

Feefo Verified

2 years ago

Mitä Mr Nicholas Hayball sanoi ExoticDirect:

Long standing customer, always happy with the service

Excellent service

Catherine

ExoticDirect

2 years ago

Hi Nicholas, Thanks for the great feedback on our service levels, we aim to please. Kind regards The Exotic Direct Team

Mr Johathan Harris

Feefo Verified

2 years ago

Mitä Mr Johathan Harris sanoi ExoticDirect:

Very easy service to use for renewal

Catherine

ExoticDirect

2 years ago

Hi Mr Harris, Many thanks for the positive feedback on our renewal process, our aim is to make things as simple as possible. Kind regards The Exotic Direct Team

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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