Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen ExoticDirect arvostelut

Näytetään kaikki 1,993 arvostelua

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi ExoticDirect:

No need to improve

Great that it is automatic renewal and no paperwork to fill out.

Martin

ExoticDirect

8 years ago

Many thanks for your positive comments and taking the time to post a review.

Best wishes,

The Exotic Direct Team

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Excellent service

Great service and helpful staff

Martin

ExoticDirect

8 years ago

Hi,

Many thanks for your positive comments and for taking the time to post your review.

Best wishes,

The Exotic Direct Team

Luotettu asiakas

8 years ago

Excellent service

Speedy claim, very easy to claim.

Martin

ExoticDirect

8 years ago

Hi,

Many thanks for your positive comments and for taking the time to post your review.

best wishes,

The Exotic Direct Team

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Easy to renew as it's automatic unless you choose to stop. Clear information received by email. Excellent.

Sarah

ExoticDirect

8 years ago

Hi Jann

Thank you so much for your positive comments and taking the time to leave us your review.

Its great to hear that you found our renewal system so efficient and easy.

Kind Regards

The Exotic Direct Team

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Excellent

Sarah

ExoticDirect

8 years ago

Hi Helen - Louise

Thank you for taking the time to leave us your review.

Its great to hear you found our service so pleasing.

Kind Regards

Exotic Direct Team

Trusted Customer

Nottingham

8 years ago

Mitä Trusted Customer sanoi ExoticDirect:

You’ve always been polite. Plus you include, our pet, They are an entity and not a ‘thing’. She’s asleep in her ‘tent’ at the moment.

Sarah

ExoticDirect

8 years ago

Hi Leonard,

Thank you so much for your kind review,

We are happy to hear that you and your pet are happy with our service!

Thank you for taking the time to leave your review,

Kind Regards

The Exotic Direct Team.

Trusted Customer

8 years ago

Ladattu media

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Mitä Trusted Customer sanoi ExoticDirect:

You can't

Very easy to renew and price very competitive

Sarah

ExoticDirect

8 years ago

Dear Sandra,

Thank you for taking the time to leave your review,

We are very pleased to hear that you are happy with your renewal and found the process easy.

Kind Regards,

The Exotic Direct Team

Luotettu asiakas

8 years ago

I would recommend exotic direct as everthing is easy to fill in and clear of payments and what is covered.

Sarah

ExoticDirect

8 years ago

Hi there,

Thank you very much for taking the time to leave your review.

We are so pleased to hear that you found our process clear and easy to follow.

Kind Regards,

The Exotic Direct Team

Trusted Customer

8 years ago

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Mitä Trusted Customer sanoi ExoticDirect:

i have insured my parrot (tuco) for a few years now with exotic direct and the service has been top drawer, they always give you plenty of time reminder when your policy is near its end, so thank you...

Lue lisää

Alec

ExoticDirect

8 years ago

Hi Edward,

That's a great photo of Tuco - thank you for sharing it with us.

We also really appreciate you taking the time to write such a positive review about the service we've been able to provide you with over the last few years. It was also great to read that you're happy with the way we notify you of your renewals.

If we can be of any further assistance, please do let us know.

Kindest regards,

The Exotic Direct Pet Insurance Team

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Good service and my parrot says he would not be without it makes him feel safe

Sarah

ExoticDirect

8 years ago

Dear Albert,

Thank you very much for your lovely review,

We are glad to hear that you are pleased with our service, and that your parrot feels safe with having our insurance!

Kind Regards,

The Exotic Direct Team.

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

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