Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen ExoticDirect arvostelut

Näytetään kaikki 1,994 arvostelua

Trusted Customer

7 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Supportive and peace of mind is priceless.

Louise

ExoticDirect

7 years ago

Hi Dawn,

Thank you for taking the time to leave us your review and for rating us with 5 stars!

Thank you also for your great comments. We are so happy to hear our cover provides you with peace of mind.

Kind Regards

The Exotic Direct Team

Trusted Customer

7 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Easy to renew

Louise

ExoticDirect

7 years ago

Hi Joanne,

Thank you for taking the time to leave us your review and for rating us with 5 stars!

It is great to hear your positive comments regarding our easy and straight forward renewal process.

Kind Regards

The Exotic Direct Team

Trusted Customer

7 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Efficient and easy

Easy to make claim. Could have been a little quicker in paying but did not matter to me but may have to others.

Alec

ExoticDirect

7 years ago

Hi Jan, Thank you for leaving us this positive review and also for taking the time to share your comments with us. We are glad to hear that you found it easy to make a claim when you needed to. Sorry if the payment took a little longer to organise that you would have liked - we're always looking to make improvements and your feedback will be taken into consideration. If you ever have any questions about your policy, or need our help with anything please do get in touch and we'll do our best to assist you. Best regards, The Exotic Direct Pet Insurance Team

Luotettu asiakas

7 years ago

Guinea pig insurance

Renewal was automatic. I have not found any other firms that will insure guinea pigs. We have not had to use the insurance yet so cannot comment on claims procedure.

Louise

ExoticDirect

7 years ago

Hi There,

Thank you for taking the time to leave us your review and for rating us with 5 stars!

It is great to hear from you regarding your renewal and we are happy we were able to provide you with cover for your guinea pigs.

Kind Regards

The Exotic Direct Team

Trusted Customer

7 years ago

Ladattu media

Näytä kaikki media (1)

Mitä Trusted Customer sanoi ExoticDirect:

Quick and easy to renew.

Sarah

ExoticDirect

7 years ago

Hi there,

Thank you for taking the time to leave your review, we are happy to hear you found our renewal process quick and easy.

Such a lovely little amazon parrot!

Kind Regards,

The Exotic Direct Team

Luotettu asiakas

7 years ago

Very quick and prompt response with regards to my renewal. Have been with exotic direct for 20years plus.

Sarah

ExoticDirect

7 years ago

Hi there,

Thank you very much for your review, we are very glad to hear that you are happy with your renewal!

Kind Regards,

The Exotic Direct Team

Trusted Customer

7 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Exotic direct are great they make everything so simple

Sarah

ExoticDirect

7 years ago

Hi Stuart,

Thank you very much for your review, we are very happy to hear you find us great and simple to use!

Kind Regards,

The Exotic Direct Team

Trusted Customer

7 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Effortless

I would recommend exotic direct to anyone thinking of getting an exotic bird. The fact that you are the only company in the uk that offers parrot insurance

Sarah

ExoticDirect

7 years ago

Hi Greg,

Thank you for taking the time to leave your review, we really do appreciate your comments and your ratings!

Kind Regards,

The Exotic Direct Team

Trusted Customer

7 years ago

Mitä Trusted Customer sanoi ExoticDirect:

I have used Exotic Direct for 7 years now to insure my guinea pigs. Fortunately I have not needed to claim recently, but in the past have always found them fair, fast and efficient.

Alec

ExoticDirect

7 years ago

Hi Karen,

Thank you for leaving us this positive review and also for taking the time to leave us your comments.

All of us on the team hope that you Guinea Pig's will remain both happy and health for a long time. However, if you do need any assistance with non-routine vet fees in the future then please do get in touch and we'll be happy to help.

The same applies if you ever have any questions about your policy. If you need us, we're just a phone call away.

Best regards,

The Exotic Direct Pet Insurance Team

Trusted Customer

7 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Excellent

Highly professional

Alec

ExoticDirect

7 years ago

Hi Robert,

Thank you for leaving us this positive review, we really appreciate you taking the time to do that.

If you ever need our (highly professional) assistance or if you have any questions about your policy, please do get in touch.

Best regards,

The Exotic Direct Pet Insurance Team

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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