Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen ExoticDirect arvostelut

Näytetään kaikki 1,994 arvostelua

Trusted Customer

7 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Excellent service

I have ferrets which are classed as exotic and have been with Exotic Direct for a few years now. Very helpful and friendly staff who provide excellent customer service. Would definatley recommend...

Lue lisää

Sarah

ExoticDirect

7 years ago

Dear Hannah, Thank you for taking the time to leave your lovely review, We are very happy to hear that find our customer service excellent and friendly, we really appreciate these comments! Kind Regards, The Exotic Direct Team

Trusted Customer

7 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Simple and easy process

Sarah

ExoticDirect

7 years ago

Dear Shanon, Thank you very much for your review, we are pleased to hear that you found our process easy and simple. Thank you taking the time to leave your review, Kind Regards, The Exotic Direct Team

Trusted Customer

7 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Excellent renewal good straightforward insurance company

Exotic direct have always looked after my animals and I’ve never had an issue with them... the renewal process was smooth and I experienced no problems, many thanks

Sarah

ExoticDirect

7 years ago

Dear Roger, Thank you very much for taking the time to leave your review, we are happy to hear that you found our renewal process smooth with no issues. If you do ever need us in the future please do not hesitate to contact us!

Trusted Customer

7 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Simple and easy, was able to pay my annual premium via BACS, hassle free. Highly recommended.

Louise

ExoticDirect

7 years ago

Hi Alison, Thank you for taking the time to leave us your review and for rating us with 5 stars! We are so pleased to hear your great comments regarding our easy payment system. It is also brilliant to hear you would recommend us, thank you! Kind Regards The Exotic Direct Team

Luotettu asiakas

7 years ago

Fine

All went well and the renewal was seamless

Sarah

ExoticDirect

7 years ago

Hi there, Thank you very much for taking the time to leave your review, we are happy to hear that you found the renewal process seamless! King Regards, The Exotic Direct Team

Luotettu asiakas

7 years ago

Because you provide great service

Louise

ExoticDirect

7 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with 5 stars! It is brilliant to hear that you have found our service to be great, thank you! Kind Regards The Exotic Direct Team

Luotettu asiakas

7 years ago

not much to write as haven't made any claims so far!

so far, I've felt the service is good

Louise

ExoticDirect

7 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with 5 stars! It is great to hear that you have found our service to be good. Although you haven't yet needed to make a claim, we hope our cover provides you with peace of mind. Kind Regards The Exotic Direct Team

Luotettu asiakas

7 years ago

Handled my claim efficiently.

Louise

ExoticDirect

7 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with 5 stars! We are delighted to hear your great comments regarding our efficient claim process. Kind Regards The Exotic Direct Claims Team

Trusted Customer

7 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Our policy auto-renewed which was great.

Louise

ExoticDirect

7 years ago

Hi Robin, Thank you for taking the time to leave us your review and for rating us with 5 stars! It is great to hear you are happy with your automatic renewal. Kind Regards The Exotic Direct Team

Luotettu asiakas

7 years ago

Luckily have not had to make a claim

Louise

ExoticDirect

7 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with 5 stars! It is great to hear that your pet(s) have not been unwell so you have not had to claim but we hope it does provide you with peace of mind if you ever did need to use your cover if your pet(s) became unwell. Kind Regards The Exotic Direct Team

Luotettu asiakas

7 years ago

😀

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta