Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen ExoticDirect arvostelut

Näytetään kaikki 1,994 arvostelua

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Very helpful young lady,and very easy to do

Already told some people about your helpful service and staff

Alec

ExoticDirect

7 years ago

Hi Andrew, Thank you for leaving us this positive review and also for taking the time to give some extra information about your experience. We're really pleased to hear that you are happy with the service we provide you with and that you've felt able to recommend us to others. It means a lot that you're willing to do that. If you ever have any questions about your policy, or anything else that we can help with, please do get in touch. Best regard, The Exotic Direct Pet Insurance Team

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Great insurance, excellent service highly recommended.

Great renewal service seamless and smooth no problems..my bearded dragons have been insured with this company for many years and always without exception the service has been great... I’m more than...

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Louise

ExoticDirect

7 years ago

Hi Roger,Thank you for taking the time to leave us your review and for the 5 star rating! We are so pleased to hear your great comments regarding our seamless and efficient renewal process. Thank you for your continued custom and for recommending Exotic Direct! Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

Colchester,Essex.

7 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Excellent service both insurance and cover for my African grey wouldn't go anywhere else than Exotic Direct thank you.

Louise

ExoticDirect

7 years ago

Hi Timothy, Thank you for taking the time to leave us your review and for the 5 star rating! We are delighted to hear your great comments regarding our service and are very happy to hear you wouldn't go anywhere else but Exotic Direct, thank you! Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Proper job !

No fuss, no nonsense. I don’t even think the renewal cost any more. Just the job. Thanks.

Alec

ExoticDirect

7 years ago

Hi John, Thank you for taking the time to leave us this positive review. We're all really please to read that you're happy with your latest renewal. If you ever have any questions about your insurance, or if we can help in any other way please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Trusted Customer

7 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Friendly and Helpful

They were so helpful in helping me to find the correct information for the insurance I took out. Very friendly and polite.

Nathan

ExoticDirect

7 years ago

Hello Sophie, Thank you for the positive review! Very happy to hear that we managed to help you find the correct insurance product and it's always nice to hear that you found us polite and friendly. We wish yourself and your little one all the best in the future! Kind regards - Exotic Direct Team

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Terry

Nice and easy Just purchased our new baby So really need insurance Just incase!

Louise

ExoticDirect

7 years ago

Hi Sandra, Thank you for taking the time to review us and for the 5 star rating! We are very happy to hear that our cover provides you with peace of mind. Kind Regards The Exotic Direct Team

Luotettu asiakas

Feefo Verified

7 years ago

Great service and very helpfull

Nathan

ExoticDirect

7 years ago

Thank you for the positive comments, Glad you found the service to be great and happy you found us helpful! - Exotic Direct Team

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Efficient and easy.

Nathan

ExoticDirect

7 years ago

Hello Joyce, Happy to hear that you found the service efficient and easy to use. - Exotic Direct Team

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Yes definitely

Nathan

ExoticDirect

7 years ago

Thank you for taking the time to rate us! - Exotic Direct Team

Luotettu asiakas

Feefo Verified

7 years ago

Highly recommend

Straightforward to set up insurance and always friendly & efficient to deal with. It's reassuring to use a company who understand the needs of pet-owners. I'm also pleased because a lot of standard...

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Nathan

ExoticDirect

7 years ago

Thank you so much for the positive feedback! All of us here at Exotic Direct are pleased to here that you have found us understanding when it comes to your loved ones. We are happy that you have managed to find an insurance product that suits your needs! Kind regards - Exotic Direct Team

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta