Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen ExoticDirect arvostelut

Näytetään kaikki 1,994 arvostelua

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

A must for your reptiles health

Perfectly explained, happy with the options of cover a must for your reptil

Louise

ExoticDirect

6 years ago

Hi Danny, Thank you for taking the time to leave us your review and for rating us with 5 stars! It is great to hear you are happy with our service and the options of cover available. Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Great product and company

I’ve used ExoticDirect for around 8 years now and they have always been, helpful, professional and caring. Highly recommend them as an insurance company for your exotic pets.

Hayley

ExoticDirect

6 years ago

Hi Anna, Thank you so much for your positive review and for your lovely comments. It is great to hear that you would recommend us as an insurer for Exotic pets. We hope you have a lovely day, The Exotic Direct Team.

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Any query/change has happened quickly and efficiently.

Louise

ExoticDirect

6 years ago

Hi Ian, Thank you for taking the time to leave us your review and for rating us with 5 stars! We are delighted to hear that you have been happy with our quick and efficient service, thank you! Kind Regards The Exotic Direct Team

Luotettu asiakas

Feefo Verified

6 years ago

Honest and grateful.

They were very kind in allowing late claims to be still valid (because of my clinical depression). Also EVERY representative that I speak to is unfailingly polite, respectful and positive.

Hayley

ExoticDirect

6 years ago

Hi there, Thank you so much for leaving your positive review. It is lovely to hear that our representatives have been polite, respectful and positive. At Exotic Direct we understand that claiming can be difficult so we want to make the process as easy and straightforward as possible for our customers. Have a lovely weekend, The Exotic Direct Team.

Luotettu asiakas

Feefo Verified

6 years ago

Hassle free

Defiantly recommend - been very hassle free and helpful

Hayley

ExoticDirect

6 years ago

Hi there, Thank you for taking the time to leave your positive review. It's so good to hear that your experience with us has been hassle free as this is our aim! We hope you have a lovely weekend, The Exotic Direct Team.

Luotettu asiakas

Feefo Verified

6 years ago

So straight forward 😄

It was such a simple process and I've now got peace of mind that my rabbit Alfred can have the best care possible 😁

Hayley

ExoticDirect

6 years ago

Hi there, Thank you so much for taking the time to leave your positive review. It is so good to hear that the process was simple. We really hope that Alfred never has to have any treatment but if he does we are here to help. We hope you have a lovely weekend, The Exotic Direct Team.

Luotettu asiakas

Feefo Verified

6 years ago

Quick and easy

Easy and useful. Didn't have to do anything.

Hayley

ExoticDirect

6 years ago

Hi there, Thank you so much for the positive review of us here at Exotic Direct. It is so good to hear that the process was quick and easy for you. If there is anything else you require please get in touch and we would be happy to help! The Exotic Direct Team.

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Excellent brilliant

Hayley

ExoticDirect

6 years ago

Hi Leanne, Thank you for taking the time to leave your positive review. If there is ever anything we can help further with please do not hesitate to contact us. We hope you have a lovely weekend, The Exotic Direct Team.

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Efficient and understanding.

Hayley

ExoticDirect

6 years ago

Hi Sian, Thank you for taking the time to leave your positive review. It is lovely to hear that you found our team efficient and understanding. If there is ever anything you need please do not hesitate to contact us. We hope you have a lovely day, The Exotic Direct Team.

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

I haven’t actually had to ya them as yet thank goodness so I can’t really rate but I hope they’ll be good when I need them!

Sarah

ExoticDirect

6 years ago

Hi Louise, Thank you for taking the time to leave your review, If you do ever need us in the future please do not hesitate to contact us! Kind Regards, The Exotic Direct Team

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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