Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen ExoticDirect arvostelut

Näytetään kaikki 1,994 arvostelua

Luotettu asiakas

Feefo Verified

6 years ago

Great product

Great product for the price.

Nathan

ExoticDirect

6 years ago

Good Afternoon, Thank you for giving us a 5* Review! I'm happy to hear you found a product that suited your needs and for the price to be of good value too! Kind regards - The Exotic Direct team

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Very helpful and fair price

Nathan

ExoticDirect

6 years ago

Hello Kelley, thank you for rating us 5*! I'm happy to hear that you found the team to be helpful and the prices that we offer to be fair, we think so too! Please do contact us if you require any further help. Kind regards - The Exotic Direct Team.

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Renewal

Excellent service

Nathan

ExoticDirect

6 years ago

Hello Miriam, Thank you so much for the 5* review! We are happy to hear that you have found the service to be excellent. Kind regards - The Exotic Direct Team.

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Fantastic efficient

Excellent service and I wouldn't use anyone else

Sarah

ExoticDirect

6 years ago

Hi Patrick, Thank you so much for your review, we are so glad to hear that you are pleased with the service from us! Thank you for taking the time to leave your review, Kind Regards, The Exotic Direct Team.

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Easy renewal on 2nd year of insurance, thank you exotic direct.

Sarah

ExoticDirect

6 years ago

Hi Lynn, Thank you very much for taking the time to leave your review, We are happy to hear that you found our renewal process easy, thank you for staying with us another year! Kind Regards, The Exotic Direct Team.

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Quick in easy to do online and Good value for money

Quick and easy to do online and good value for money

Sarah

ExoticDirect

6 years ago

Hi Gino, Thank you very much for your review, We are really pleased to hear that you found our website easy to use, and are glad that you found a policy with us to suit you! If you need anything in the future please let us know! Kind Regards, The Exotic Direct Team.

Luotettu asiakas

Feefo Verified

6 years ago

when i needed help with my macaw they where fabulous, sorted out a vet ,and really helped me highly recomend them

Alec

ExoticDirect

6 years ago

Thank you for giving us this positive review. We really appreciate you taking the time to write such nice comments and it's great to know that we were able to help you when you needed us. It means a lot that you feel able to recommend us, thank you. Very best regards, The Exotic Direct Pet Insurance Team

Luotettu asiakas

Feefo Verified

6 years ago

Fantastic!

I have bought an insurance cover for my bird and it's the best-invested money, Every bird owner should have it. Claims for my vet bills are being paid.

Sarah

ExoticDirect

6 years ago

Hi there, Thank you so much for your positive review, we are very glad that we have been able to assist where we can! Kind Regards, The Exotic Direct Team

Trusted Customer

Feefo Verified

St Asaph North Wales

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Only the Best is good Enough

Exotic Direct are the best when it comes to exotic insurance and are always giving priority to what is required in health care.

Sarah

ExoticDirect

6 years ago

Hi Elizabeth, Thank you very much for your lovely review, we are so pleased to hear that you think we are the best! If there is anything that you need in the future please let us know. Kind Regards, The Exotic Direct Team.

Luotettu asiakas

Feefo Verified

6 years ago

Quick, courteous and very efficient

The service was quick, courteous and very efficient. How refreshing to have the phone answered by someone who sounds happy to talk to you and is empowered to deal with everything. I would recommend...

Lue lisää

Louise

ExoticDirect

6 years ago

Hi There, Thank you very much for taking the time to leave us your brilliant review and for rating us with 5 stars! We are so happy to receive your great comments regarding our quick, efficient & friendly service. We are also delighted to hear you would recommend us to others. Thank you! If you have any queries or need any assistance at any time, please do not hesitate to contact us. Kind Regards The Exotic Direct Team

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta