Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen ExoticDirect arvostelut

Näytetään kaikki 1,994 arvostelua

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Great Company

Easy Renewel with plenty of notice. Great company been with them for a number of years

Sarah

ExoticDirect

6 years ago

Hi Tanya, Thank you for taking the time to leave your review, We are so happy to hear that you found our renewal process easy! Kind Regards, The Exotic Direct Team

Luotettu asiakas

Feefo Verified

6 years ago

Best insurer I've ever used

Fantastic service, no hassle and very professional with a personal touch.

Hayley

ExoticDirect

6 years ago

Hi there, Thank you so much for your positive review and for your kind words. It is so nice to hear that you were happy with our service. We hope you have a lovely day! The Exotic Direct Team.

Luotettu asiakas

Feefo Verified

6 years ago

So easy to renew

I found the price and the way it was renewed so very easy I would recommend it to anyone

Sarah

ExoticDirect

6 years ago

Hi there, Thank you for your review, We are very happy to hear that you were happy with your renewal and that you have a policy to suit you. Thank you again for taking the time to leave your review, Kind Regards, The Exotic Direct Team.

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Service

Found the service excellent...and the company eady to contact and when claiming ,very helpful

Hayley

ExoticDirect

6 years ago

Hi Tracey, Thank you so much for taking the time to leave your positive review. It is lovely to hear that your claim was dealt with well. We hope you have a lovely day, The Exotic Direct Claims Team.

Luotettu asiakas

Feefo Verified

6 years ago

Simple and easy to set up

Very easy and simple to set up and good prices to

Sarah

ExoticDirect

6 years ago

Hi there, Thank you so much for taking the time to leave your review, We are very happy to hear that you found our website easy to use and that you found a policy with a premium that worked for you. Kind Regards, The Exotic Direct Team.

Luotettu asiakas

Feefo Verified

6 years ago

Ladattu media

Näytä kaikki media (1)

Easy to access and helpful

Sarah

ExoticDirect

6 years ago

Hi there, Thank you very much for your review, we are so happy to hear that you found us helpful and easy to access! If you do need anything further from us please do not hesitate to contact us. Kind Regards, The Exotic Direct Team

Luotettu asiakas

Feefo Verified

6 years ago

Great service

Very helpfull on the phone.great service

Alec

ExoticDirect

6 years ago

Thank you for giving us this positive review. It's great to know that when you phoned us our team were able to both help you and also provide you with a great service. If you ever have any questions about your policy or need our help with anything else please do get in touch. Best regards, The Exotic Direct Pet Insurance Team

Luotettu asiakas

Feefo Verified

6 years ago

Ladattu media

Näytä kaikki media (1)

It is so easy to get my chameleon insured by you. #peaceofmind

Indigo is now insured and she is super happy :)

Alec

ExoticDirect

6 years ago

That is such a great photo of Indigo! Thank you for giving us this positive review and also for taking the time to add your comments along with a photo. We were all really pleased to hear that you found it easy to get the insurance you wanted for your chameleon and that it's given you peace of mind. :) If you ever have any questions about your policy, or if we can help in any other way please do get in touch. Best regards, The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Simple, quick & easy.

Alec

ExoticDirect

6 years ago

Hi Samantha, Thank you for giving us this positive review. We were all very pleased to hear that you found the latest renewal of your policy to be simple, quick & easy process. :) If you ever have any questions about your cover, please do not hesitate to get in touch. Best regards, The Exotic Direct Team

Luotettu asiakas

Feefo Verified

6 years ago

very simple to take out

very helpful and friendly staff,

Alec

ExoticDirect

6 years ago

Thank you for giving us this positive review. It's great to know that you found it a simple process to take out the cover you wanted and that you found our team to be both helpful and friendly. If you ever have any questions about your policy, please do let us know and we'll be happy to assist you. Best regards, The Exotic Direct Team

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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