Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen ExoticDirect arvostelut

Näytetään kaikki 1,994 arvostelua

Luotettu asiakas

Feefo Verified

6 years ago

Great service

Really helpful staff and recieved my claim quickly with know problems.

Hayley

ExoticDirect

6 years ago

Hi there, Thank you so much for taking the time to leave your positive review. We are so glad your claim was dealt with quickly and you found our service helpful. We hope you have a lovely day, The Exotic Direct Claims Team

Trusted Customer

Feefo Verified

Sudbury

6 years ago

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Mitä Trusted Customer sanoi ExoticDirect:

Greatinsurance

Was easy to get a quote and purchase insurance for my two Conures. I was a little disappointed initially as the breeder gave me a discount code but the birds were apparently too young to be insured...

Lue lisää

Sarah

ExoticDirect

6 years ago

Hi Joanne, Thank you for your review, We are sorry to hear that this was the case, if you did require any further information on this or wanted to discuss this further please email us at enquiries@exoticdirect.co.uk or call us on 0345 982 5505 and we would be happy to discuss any details of this with you. Kind Regards, The Exotic Direct Team.

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Just as i expected

Totally recommend

Alec

ExoticDirect

6 years ago

Hi Kishan, Thank you for giving us this positive review. It's great to know we met your expectations and that you feel able to recommend us. If you ever have any questions about your policy, or need our help with anything else, please do get in touch. Best regards, The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

The web site was easy to use and register!

Alec

ExoticDirect

6 years ago

Hi Mark, Thank you for this positive review and also for taking the time to add your comments. It's great to know that you were happy with our website and the registration process. If you ever have any questions about your policy, or if we can help in any other way, please do get in touch. Best regards The Exotic Direct Pet Insurance Team

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Very helpful

Alec

ExoticDirect

6 years ago

Hi Suzanne, Thank you for giving us this five star review. It's great to know that you found our team to be helpful. If we can be of any further help or assistance in the future, please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Luotettu asiakas

Feefo Verified

6 years ago

Definitely recommend will shop here again thank you

Alec

ExoticDirect

6 years ago

Thank you for your positive review, we really appreciate you taking the time to leave us your comments. Best regards, The Exotic Direct Team

Trusted Customer

Feefo Verified

London

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

very good service

very good service.

Alec

ExoticDirect

6 years ago

Hi Michi, Thank you for leaving us this positive review. We're all really pleased to read that you were happy with the service we've provided you with. If we can ever be of any further help or assistance, please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

This pet shop ever they this pet shop ever they know what they’re talking

I’ve had My bird for over two months now he is very healthy trying to talk loves to sing very affectionate .... he just loves being out of his cage would recommend this shop to anyone thinking of...

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Alec

ExoticDirect

6 years ago

Hi Sandra, Thank you for writing such a positive review. However, I just wanted to double check that you meant to say all those nice things about us and not another company? Exotic Direct are a pet insurance company - but your feedback made reference to a pet shop. Sorry for any confusion? Hopefully you're also just as happy with the insurance policy you purchased from us, but if you do ever have any question or if we can be of any further help/assistance please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Trusted Customer

Feefo Verified

Clacton on sea

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Would rcomend Thankyou from Juno

Very easy to use online

Alec

ExoticDirect

6 years ago

Hi Helen, Thank you for your positive review and for taking the time to add your comments. It's great to know that you found it easy to get the pet insurance you wanted online and that you feel able to recommend us to others. If you ever have any questions about you policy, or if we can help in any other way, please do get in touch. Best regards, The Exotic Direct Pet Insurance Team

Luotettu asiakas

Feefo Verified

6 years ago

Prompt, helpful, human, friendly. Made a difficult time easier.

Excellent service from initial phonecall to settlement of claim. Staff were friendly and helpful.

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with five stars! We are so pleased to hear your lovely comments regarding our prompt, helpful and friendly service and that we were able to assist you at such a difficult time. If you require any further assistance, please do not hesitate to contact us. Kind Regards The Exotic Direct Team

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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