Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen ExoticDirect arvostelut

Näytetään kaikki 1,994 arvostelua

Luotettu asiakas

Feefo Verified

6 years ago

Great service!

Claim was dealt with promptly & went through smoothly as expected. Would recommend.

Hayley

ExoticDirect

6 years ago

Hi there, Thank you so much for taking the time to leave your positive review. It is really great to hear that your claim was dealt with promptly and that the experience ran smooth. We hope you have a lovely day, The Exotic Direct Claims Team.

Luotettu asiakas

Feefo Verified

6 years ago

Great service, attentive phone operator, very happy.

Sarah

ExoticDirect

6 years ago

Hi there, Thank you very much for your wonderful review, we are so pleased to hear that you had a great service with us! If you need us at all in the future please do not hesitate to get in touch. Kind Regards, The Exotic Direct Team.

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Staff

Had a very nice gentleman on the phone eplaining insurance in an easy to understand manner

Sarah

ExoticDirect

6 years ago

Hi Joan, Thank you very much for taking the time to leave your review, We are so glad to hear that our staff were able to help talk you through our insurance cover, if you ever need us in the future please do let us know! Kind Regards, The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Great website. Great product

Simple and effective website. Great and relevant products for those of us with different pets!

Sarah

ExoticDirect

6 years ago

Hi Nigel, Thank you so much for your review, We are happy to hear that you found a product for your pet with us! Kind regards, The Exotic Direct Team

Trusted Customer

Feefo Verified

Isle of Wight

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Peace of mind for my parrot

Friendly helpful agent. Pleasure to deal with.

Sarah

ExoticDirect

6 years ago

Hi Jane, Thank so much for taking the time to leave your review, we are so glad to hear that you have peace of mind for your parrot. If you do need ever need us in the future our team will be more than happy to help again! Kind Regards, The Exotic Direct Team.

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Very helpful as usual

Louise

ExoticDirect

6 years ago

Hi Richard, Thank you for taking the time to leave us your review and for rating us with five stars! We are very pleased to hear your comments regarding our helpful service, thank you. Kind Regards The Exotic Direct Team

Luotettu asiakas

Feefo Verified

6 years ago

Ladattu media

Näytä kaikki media (1)

Really easy to navigate the website and get a quote, the insurance itself was very reasonably priced especially considering the average cost of a trip to the vet for a ferret’

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with five stars! We are delighted to hear your great comments regarding our easy to use website and that you are happy with your cover and premium, thank you. Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Great service 👍

Easy to use service, really hassle free

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with five stars! We are delighted to hear your great comments regarding our service, thank you. Kind Regards The Exotic Direct Team

Luotettu asiakas

Feefo Verified

6 years ago

Direct claim ran smoothly

Had no issues making a direct claim and they covered all costs even investigative treatment to avoid having the same issue arise

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with five stars! We are very pleased to hear you have found our claim process straight forward and that we were able to assist you with your veterinary costs. Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

Ladattu media

Näytä kaikki media (1)

Mitä Trusted Customer sanoi ExoticDirect:

Feel happy

All good for cover and easy to set up feel safe knowing my little man is covered now

Louise

ExoticDirect

6 years ago

Hi Jan, Thank you for taking the time to leave us your review and for rating us with five stars! We are very pleased to hear you have found our cover good and easy to set up. Kind Regards The Exotic Direct Team

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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