Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen ExoticDirect arvostelut

Näytetään kaikki 1,994 arvostelua

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Good customer care and service as usual

Louise

ExoticDirect

6 years ago

Hi Kerry, Thank you for taking the time to review us and for rating us with five stars! We are delighted to hear your comments regarding our customer service, thank you! Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Really easy renewal ,just had to sit back and let it happen thankyou

Louise

ExoticDirect

6 years ago

Hi Kay, Thank you for taking the time to review us and for rating us with five stars! We are really pleased to hear your great comments regarding our efficient renewal process, thank you! Kind Regards The Exotic Direct Team

Luotettu asiakas

Feefo Verified

6 years ago

Happy with renewal process

Easy, hassle free renewal and prompt response to queries.

Alec

ExoticDirect

6 years ago

Thank you for giving us this positive review. It's great to know that you're happy with this years renewal process, that it was hassle free for you and that when you had queries that they were responded to promptly. Very best regards, The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

The call handler was superb,professional ,informed and yet friendly and amiable. He had a perfect manner and made the conversation so enjoyable and informative that I would have happily spoken to...

Lue lisää

Alec

ExoticDirect

6 years ago

Hello Ms Robinson, Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that the call handler you spoke to was able to assist you and (equally, if not more importantly) also made the phone call a friendly an enjoyable experience for you. If we can ever be of any further help or assistance in the future, please do not hesitate to contact us. Best regards, The Exotic Direct Pet Insurance Team

Luotettu asiakas

Feefo Verified

6 years ago

Made renewal very easy.

Made things very Very easy

Alec

ExoticDirect

6 years ago

Thank you for giving us this positive review. It's great to know that you found the renewal process very easy. If we can ever be of any further help or assistance, please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Luotettu asiakas

Feefo Verified

6 years ago

Very easy to use. Quick quotes

Alec

ExoticDirect

6 years ago

Thank you for giving us this positive review. We were all very pleased to hear that you found it easy and quick to get a pet insurance quote. If you ever have any questions about your quote, or if we can help in any other way, please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Luotettu asiakas

Feefo Verified

6 years ago

Fast end Cheap

Alec

ExoticDirect

6 years ago

Thank you for giving us this positive review. It's great to know that you were able to get the pet insurance cover you wanted quickly and at a price you're happy with. If we can ever be of any further help or assistance, please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Luotettu asiakas

Feefo Verified

6 years ago

Great product just what I was looking for

Quick and easy too set up good value

Alec

ExoticDirect

6 years ago

Thank you for this positive review. We're really pleased to hear that our pet insurance product met your needs and also that it was quick/easy to set up. If you ever have any questions about your policy, or need help with anything else, please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Luotettu asiakas

Feefo Verified

6 years ago

Good company although they did get some of our details wrong will ring

all was good polite advisor very chatty and helpful

Sarah

ExoticDirect

6 years ago

Hi there, Thank you for taking the time to leave your review, we really do appreciate the feedback. Apologies for the error in your details, but we do hope that we have since been able to get this all sorted for you, If you do need to contact us at all regarding your policy, please do let us know. Kind Regards, The Exotic Direct Team.

Luotettu asiakas

Feefo Verified

6 years ago

Ease of application over the telephone. Everything was explained clearly to me The advisor I spoke to was very helpful

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with five stars! We are delighted to hear your comments regarding our helpful service and straight forward application process by telephone, thank you! Kind Regards The Exotic Direct Team

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta