Enhance Insurance Services is the UK's leading specialist medical aesthetics insurance provider.
Palvelu
4.8
/5
5
4
3
2
1
14
0
2
0
0
16
arviota viimeisen vuoden aikana
Näytetään kaikki 38 arvostelua
Luotettu asiakas
Feefo Verified
1 month ago
Satisfied with Enhance but need some online improvements
Service is good but a website where we could pay online would be easier than having to always call with our details to pay, for example a link to click to pay would be more user friendly.
Shelly
Enhance Insurance Services
1 month ago
Hello,
We’re pleased to hear you’ve found the service to be good, but we completely understand your point about making payments easier. A more flexible, online option is something we know would improve the overall experience, and we’re actively working towards making this available.
In the meantime, if there’s anything we can do to make the process smoother for you, please don’t hesitate to get in touch, we’re always happy to help.
Thanks again for your comments.
Shelly Hemmings Cert CII
Enhance Insurance Services
Account Manager
0
Jaa
EW
Elaine Williamson
Feefo Verified
4 months ago
Mitä Elaine Williamson sanoi Enhance Insurance Services:
Enhance Insurance - helpful, polite and efficient
fast and efficient service
Shelly
Enhance Insurance Services
4 months ago
Thank you for awarding us a 5-star rating. We are delighted to know that your experience met expectations, and we hope to welcome you back in the future.
0
Jaa
EC
Emma Critchley
Feefo Verified
4 months ago
Shelly
Enhance Insurance Services
4 months ago
Good morning,
Thank you for your 5-star rating. We truly appreciate your support and are pleased to know you had a positive experience with us.
Kind regards
Shelly Hemmings Cert CII
Enhance Account Manager
0
Jaa
Luotettu asiakas
Feefo Verified
4 months ago
Frustrating
I thought it was straight forward and had no problems last year. One month before my renewal I was happy to renew my insurance for the following year. I did this with no problems. However I received...
Lue lisää
Shelly
Enhance Insurance Services
4 months ago
Good morning,
Thank you for your feedback. I’m very sorry for the frustration and confusion caused by the automated emails you received after renewing your policy.
I understand how unsettling it would have been to receive repeated messages suggesting your insurance was ending, especially when you had already renewed and expected everything to be in order.
Being advised to ignore emails that continued to arrive multiple times a day is understandably irritating and not reassuring.
Please be assured your cover remained active throughout. That said, the emails you received clearly caused unnecessary worry, and we’re sorry for the impact this had on your experience.
Your feedback has been shared with our team so this can be addressed.
Thank you again for taking the time to let us know, and our apologies that this affected what should have been a straightforward renewal.
Kind regards,
Shelly Hemmings Cert CII
Enhance Insurance Account Manager
0
Jaa
GM
Gina Maslin
Feefo Verified
4 months ago
Mitä Gina Maslin sanoi Enhance Insurance Services:
Professional and quick to respond
Shelly
Enhance Insurance Services
4 months ago
Good morning,
Thank you for your 5-star rating. We truly appreciate your support and are pleased to know you had a positive experience with us.
Kind regards,
Shelly Hemmings Cert CII
Account Manager
0
Jaa
LM
Leah Mullally
Feefo Verified
5 months ago
Shelly
Enhance Insurance Services
5 months ago
Good afternoon,
Thank you for taking the time to rate your experience with us.
Your 5-star rating is greatly appreciated and encourages us to maintain our high standards of service.
Kind regards,
Enhance Shelly Hemmings Cert CII
Account Manager
0
Jaa
IN
Ioana Neagu
Feefo Verified
6 months ago
Mitä Ioana Neagu sanoi Enhance Insurance Services:
Nellie was wonderful, patient and very understanding
Friendly service, professional and very efficient in sorting me out
Shelly
Enhance Insurance Services
6 months ago
Good morning,
Thanks so much for your feedback!
We’re really glad to hear that Nellie took good care of you. She’ll be delighted to know her patience and professionalism made such a difference. We appreciate you taking the time to share your experience.
Best regards,
Shelly Hemmings Cert CII
Enhance Account Manager
0
Jaa
NW
Nicholas Woodruff
Feefo Verified
7 months ago
Shelly
Enhance Insurance Services
7 months ago
Good afternoon,
Thank you very much for your 5-star rating. We greatly appreciate your feedback and continued support.
Best regards,
Shelly Hemmings CERT CII
Account Manager
Enhance Insurance Services
0
Jaa
EW
Ewelina Wojtala
Feefo Verified
7 months ago
Mitä Ewelina Wojtala sanoi Enhance Insurance Services:
Great
Great customer service, better than Hamilton
Shelly
Enhance Insurance Services
7 months ago
Good afternoon,
Thank you so much for your 5-star review! We’re delighted to hear that you found our customer service great and that we’ve exceeded your experience with Hamilton Fraser. We really appreciate your feedback and look forward to continuing to support you!
Kind regards
Shelly Hemmings
Account Manager
Enhance Insurance Services
0
Jaa
Luotettu asiakas
Feefo Verified
8 months ago
Great service
Excellent professional service
Natalie
Enhance Insurance Services
8 months ago
Thank you so much for your kind words! We’re thrilled to hear you had such a great experience with our team. We can’t wait to welcome you back again soon!"
Enhance is a leading broker for the cosmetics, aesthetics and healthcare sectors, providing bespoke insurance solutions, including medical malpractice cover. The business works with clinics, surgeries and medical professionals carrying out a wide range of work, including injectables.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Enhance is a leading broker for the cosmetics, aesthetics and healthcare sectors, providing bespoke insurance solutions, including medical malpractice cover. The business works with clinics, surgeries and medical professionals carrying out a wide range of work, including injectables.