Didn't have the product I ordered but offered an alternative which was a little more expensive at no extra cost and after changing my personalised text a few times they were very patient with me.
Good service tho delivery took longer than expected. This may of course be the fault of the mail system rather than the company. Very pleased with the product, as described. :=)
Was amazing service, I sent an email in the night and then called in the morning. Someone answered straight away, and confirmed I would be able to get what I need in the time period. The next day...
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Towels R Us
Duncan Stewart
13 years ago
Thanks for such great feedback Michaela. We do our best but so nice that you took the time to let us know you were so please with both our service and robe, very much appreciated.
Kind Regards
fraser
towelsrus.co.uk
Delivery of product was very slow, had to call up to enquire where it was as the tracking system had no record of it. Person I spoke to was not very professional, got the impression he just happened...
Initially I had problems trying to pay by credit card, but it went through first time when using Paypal. Package arrived promptly and in good condition. The children love the cuddly hot water bottles...
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.