emails and car collection voucher stated "The vehicle is booked and confirmed with Europcar for collection from their Rondebosch Branch tomorrow" there is NO Rondebosch branch and I had an Uber...
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Elzanne
Drive South Africa
8 years ago
Thank you for your feedback with regards to your rental.
We have followed up and can confirm that the Claremont & Rondebosch branches for this Supplier have merged which caused some confusion with the call centre and the incorrect address that was then issued on your voucher. The contact number was however correct and I trust that someone was able to assist you telephonically with the correct directions. We apologise for the miscommunication.
With regards to the air-conditioning, we are aware that it sometimes takes a while to kick in especially on bigger vehicles in the heat and we do apologise for any inconveniences experienced. We have however notified the Supplier to submit a check and correct if it is an actual fault with the air-conditioner unit and thank you for notifying us.
Kind Regards
The Drive South Africa Team
Ostopäivä: 08/05/2018
1
Jaa
TC
Trusted Customer
Feefo Verified
8 years ago
Mitä Trusted Customer sanoi Drive South Africa:
Yes I will buy more
Tatum
Drive South Africa
8 years ago
Thank you so much for your review. We're glad to hear that you are pleased with our service.
Ostopäivä: 02/05/2018
0
Jaa
TC
Trusted Customer
Feefo Verified
8 years ago
Mitä Trusted Customer sanoi Drive South Africa:
great service, exceeded my expectation.
feefo@drivesouthafrica.co.za
Drive South Africa
8 years ago
Thank you for your review! We're happy to hear that you are pleased with our services.
Drive South Africa car hire is your complete online motor vehicle resource supplying a wide range of car rental, 4x4 hire, Africa camper rental, chauffeur and transfer services and self-drive tours across Southern Africa.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Drive South Africa car hire is your complete online motor vehicle resource supplying a wide range of car rental, 4x4 hire, Africa camper rental, chauffeur and transfer services and self-drive tours across Southern Africa.
