The application and online purchasing process was easy. I had a couple of questions that were responded to quickly- one by email and 1 by phone. Hope not to need to try out the claims process!
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Mr David Dryburgh
Feefo Verified
3 years ago
Mitä Mr David Dryburgh sanoi Dreamsaver Wedding Insurance:
We still do mot have our.policy 2 months after buying the.insurance
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Hello,
Thank you very much for your feedback. We're sorry to hear you feel you received a negative experience on this occasion.
We have re-sent your documents to the email address on your policy. Please check your junk and spam folders, as unfortunately sometimes emails can mistakenly end up in there.
If you still have not received your documents we may need to try sending them to an alternative email address. If so, please contact the Customer Services team by calling +44 (0) 1483 562 662 (Open Mon-Fri, 9.00am-5.30pm) or emailing enquiries@voyagerins.com.
Thanks
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Jaa
Luotettu asiakas
Feefo Verified
3 years ago
Very pleased with process
Taking out the insurance was very easy and their customer service throughout the process was great. I had very specific questions and concerns, and they were able to advise me in a transparent way.
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Jaa
Luotettu asiakas
Feefo Verified
3 years ago
Good purchasing experience
This review is for the purchasing experience (as requested). It was a very straightforward process to buy our wedding insurance online with Dreamsaver Wedding Insurance. Everything seemed to be...
Lue lisää
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Thank you very much for your feedback.
We're glad that you were happy with the overall service. Our aim is to provide you with the information you need to purchase the right policy for you and we're pleased that it was helpful to you.
Best Wishes for a beautiful wedding.
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Jaa
Luotettu asiakas
Feefo Verified
3 years ago
Ok overall
Cheapest wedding insurance that covers everything we needed. Good that it also covers deposits we have already paid with no time limit. Website is quite difficult to use, kept jumping when trying to...
Lue lisää
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Thank you for your feedback.
Our main focus is providing high quality insurance coverage and we also strive to keep our prices very competitive.
We have not heard any reports of the website acting as you describe, so if could you let us know which parts of the website you were having issues with (any screenshots if you have them would be useful) by sending an email to enquiries@voyagerins.com and we will try and sort it out.
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Jaa
Luotettu asiakas
Feefo Verified
3 years ago
Easy, clear process
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Jaa
Luotettu asiakas
Feefo Verified
3 years ago
Good value for money
Good value for money and when I queried something about the policy, it was answered quickly. Very happy.
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Thank you for your feedback.
Our main focus is providing high quality insurance coverage and customer service, we also strive to keep our prices very competitive.
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Mr Dale Davies
Feefo Verified
3 years ago
Mitä Mr Dale Davies sanoi Dreamsaver Wedding Insurance:
Easy to use
Easy to use & pay for. We haven't had to use the actual insurance side of things as of yet but so far so good.
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Thank you for your feedback. We're glad that you were happy with the overall service. Best Wishes for a beautiful wedding.
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Miss Jessica Demain
Feefo Verified
3 years ago
Mitä Miss Jessica Demain sanoi Dreamsaver Wedding Insurance:
Just send the documents to our email and don't send us round in circles trying to access them ... ("ring this number ... then ... email this address ...")
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Hi
Thank you very much for your feedback. We're sorry to hear you feel you received a negative experience on this occasion.
We have now resent your policy documents through to the email address that you provided. If you cannot see the email in your main Inbox, please check your Spam and Junk folders to make sure it hasn't slipped into there by accident. Unfortunately, as your documents contain personal information, due to data protection, we have put in these measures to ensure the documents are delivered to the correct customer.
Thanks
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Jaa
Luotettu asiakas
Feefo Verified
3 years ago
The jump from 50 to 80 thousand cover was too much. The corona cover is much more than other companies
Dreamsaver Wedding Insurance, for peace of mind leading up to and during your special day. Get a fast online quote and protect your wedding or civil ceremony today.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Dreamsaver Wedding Insurance, for peace of mind leading up to and during your special day. Get a fast online quote and protect your wedding or civil ceremony today.
