Discovery arvostelut

Hi Ofhani, we're truly concerned by your comment and would like to intervene. May you please share a brief description of the nature of your query, and we'll ensure that we address your query accordingly. In the interim, we'll do our best to locate your profile and reach out to offer an apology and resolution to your query. Regards.

Hey Kieron, we truly appreciate your honesty and kind words. Stay incredible!

Hey Juanita, we appreciate your feedback, thank you so much! Feel free to share the name of the consultant or any reference number that you were provided with, so that we can notify the consultant's manager of this great shout out. Best.

We appreciate your application feedback, Mrs Maboya. Thank you so much!

Hi Lizel, thanks for taking our call, and allowing us to provide clarity in regard to your benefits. As discussed, please use the links below to learn more about your screening benefits: https://www.discovery.co.za/medical-aid/screening-and-prevention https://www.discovery.co.za/medical-aid/wellth-fund Search for network doctors and pharmacies using this link: https://www.discovery.co.za/medical-aid/maps-2 Please do not hesitate to reach out to us should you need further assistance. Regards.

Hi Prevashin, we trust you are well. Kindly note that a waiting period is a period of time during which a member does not have medical cover. During this time, the Medical Scheme to which the member belongs does not have to pay for claims received from the member. If a member has a waiting period imposed on their membership, they still have to pay contributions to Discovery Health. There are two types of waiting periods. 12-month condition specific waiting periods Three-month general waiting period. We have assessed your query and can confirm that you and your spouse has both a General Waiting period as well as a Conditon Specific waiting period. The 'general waiting period' is applied to those members who fall into a high-/medium risk category. A member who has a three-month GWP will not be able to claim for any medical expense for a period of three months. This means that the member will not have cover for any day-to-day or in-hospital expenses, both elective and emergency-related, unless the member meets the Category C creiteria and has access to the Prescribed Minimum Benefits (PMBs) according to the specific PMB criteria As per the Act, a three-month GWP cannot be applied to a Category B member The 12-month waiting period is applied when members suffer from a particular illness or condition prior to their membership with Discovery Health commencing, it is called a pre-existing condition. Members must disclose the details of this condition on their application form. When a member tells us before joining that they have a pre-existing condition, Discovery Health will apply a 12-month waiting period on the pre-existing condition. Members who have this waiting period will not be able to claim for any medical expense that is a consequence of or in any way related to the pre-existing condition for a period of 12 months from the date their new membership commences, unless the member is Category B or C and has access to PMB according to the specific PMB criteria. We hope this givs you and overview and understanding as to how waiting periods work and apply. Please feel free to reach out if you require any further assistance.