Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Directline Flights arvostelut

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Palvelu

arviota viimeisen vuoden aikana

Näytetään kaikki 17,581 arvostelua

Luotettu asiakas

5 years ago

Phone was answered in good time & my problem sorted quickly

Mr Brown

5 years ago

Mitä Mr Brown sanoi Directline Flights:

Excellent customer service. Very informative all staff I have had e.mail me

They are very patient and understanding for I panic and get things misunderstood but they are very patient and kind lovely people.

Sara Bradley

Directline Flights

5 years ago

Dear Mr B Thank you for your feedback, I will make sure that this is passed to the team at our meeting tomorrow. It makes us all very happy when we receive lovely comments from our customers. Best regards Sara Customer Service Team.

Deborah Mills

Manchester

5 years ago

Mitä Deborah Mills sanoi Directline Flights:

Katrine was so knowledgeable and helpful

No que to get through and spoke to katrine who helped to sort out the problem l had she even offered support at a later if needed l will definetly recommend and use directline in the future she is a...

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Sara Bradley

Directline Flights

5 years ago

Dear Ms M Thank you so much for your lovely comments, I will make sure that these are passed to Katrine, she will be thrilled. Best regards Sara Customer Service Team.

Mr Cox

Hastings East Sussex

5 years ago

Mitä Mr Cox sanoi Directline Flights:

She was very good and helpful to us and when we had to change our flight ..

They were very helpful and we would get them to do it again

Mrs Margaret Williams

5 years ago

Mitä Mrs Margaret Williams sanoi Directline Flights:

Very good telephone service

Mr Hagans

5 years ago

Mitä Mr Hagans sanoi Directline Flights:

Customer Care the American Way

rang us straight away when there was a problem. woman was extremely pleasant, clear and did her job and reassured us. top experience

Michae Mcmackin

5 years ago

Mitä Michae Mcmackin sanoi Directline Flights:

great customer service

they lost my refund i was informed when I made contact with them . They then paid me the refund into my account within 5 minutes . great service.

Mary Power

London

5 years ago

Mitä Mary Power sanoi Directline Flights:

Excellent service. Friendly and helpful adviser. Also very quick to respond to my request and it was good to speak to a person.

Mr Jackson

5 years ago

Mitä Mr Jackson sanoi Directline Flights:

Angie was great!

Angie was great. Very patient whilst I jiggled dinner and finding my wallet..! Very prompt and professional.

Luotettu asiakas

5 years ago

Directline Flights booked my flights efficiently and curteously.

I had tried to book my return flights online with easyJet with great difficulty and out success. So I turned to Directline Flights who completed my booking efficiently and with great curtesy and...

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