Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Directline Flights arvostelut

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Palvelu

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arviota viimeisen vuoden aikana

Näytetään kaikki 17,581 arvostelua

Luotettu asiakas

11 years ago

Was ok

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Luotettu asiakas

11 years ago

Website easy to use, customer service people lovely, friendly, helpful and knowledgeable.

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Luotettu asiakas

11 years ago

It was a great pleasure to book through directline flights, the service was excellent and…

It was a great pleasure to book through directline flights, the service was excellent and i found the customer service second to none. Would recommend them to anyone. Thank you

Directline Flights

11 years ago

I'm sure Sara will be very happy to read your positive feedback -thank you! Customer Services manager

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Luotettu asiakas

11 years ago

The person I spoke to on line was good and helped me a lot. I…

The person I spoke to on line was good and helped me a lot. I found it impossible to book my 15 year old daughter on line. We also had to cancel our flights because I could not arrange a Shengan Visa...

Lue lisää

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Luotettu asiakas

11 years ago

it worked well and we had a seamless journey

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Luotettu asiakas

11 years ago

I like

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Luotettu asiakas

11 years ago

Went very smoothly. Thank you!

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Luotettu asiakas

11 years ago

100% satisfactory

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Luotettu asiakas

11 years ago

Good. Thanks for the prompt and efficient service

Luotettu asiakas

11 years ago

Prompt and efficient

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Luotettu asiakas

11 years ago

I was told that I would get an e mail with check in details 36hours before…

I was told that I would get an e mail with check in details 36hours before my flight. This did not happen. Trying to check in online was impossible and only at the last minute was I able to achieve...

Lue lisää

Directline Flights

11 years ago

I'm so sorry to learn about the worry caused by your difficulties checking-in online, especially as Flybe are one of the few airlines that don't insist on it. As a result of your comments we've decided to revisit the instructions we send with Flybe confirmations, to see if we can make them any clearer on this point. I hope that in the future you will email or call us with any concerns, as we're always more than happy to help, calling you back if you prefer. Thanks again for your feedback. A Bradley, Managing Director

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