Designers Guild arvostelut

Thank you for your feedback. We are sincerely sorry that our couriers have not, on this occasion, matched the high level of service expected as representatives of the Designers Guild brand. We have forwarded your message onto our logistics manager who will raise the matter with our couriers.

Thank you for your feedback . All orders come with a delivery note, regardless of specified for gift-wrap; this offers a breakdown of all products included on the order, enabling our customers to check their items against the note to ensure all products are correct and as expected. This delivery note also provides our customers with their unique order number, which is required should customers wish to make any enquiries regarding their order. No prices however are revealed on our delivery notes. We are sorry to hear you are unhappy with our packaging however; we have forwarded your comments onto our product development team, and we thank you for you constructive feedback.

Thank you for your feedback. We are sincerely sorry that you did not receive your cushion pad with your order, and that you have been overcharged for this item. We recently experienced a system error which affected the pricings on our website; this was however amended as rapidly as possible, and we will issue the due refund to match this correct sale price. You will receive an email from us within the next few working days to confirm once this has been arranged.