Both items were sub-standard, several areas of faulty stitching on Corales & loose threads between embroidery on Lacroix... & it cost me £8 to return! NEVER AGAIN!!
Designers Guild
Designers Guild
13 years ago
Thank you for your feedback. We are very sorry to hear that you have received faulty items on your order. We are always happy to collect faulty items free of charge, as we are unable currently, to provide free post labels. We will however of course be happy to arrange a refund of £8.00 to go back onto your card, and a member of our customer service team will contact you shortly to discuss this.
in general it is Ok.
it could be improving by showing the full picture of the items (e.g. cushions) back and rear view. I also experienced a shortage of 1 piece when my order was delivered.
Designers Guild
Designers Guild
13 years ago
Thank you for your comments; we always welcome customer feedback regarding ways in which we may improve our services and our website; We will shortly be launching our new Spring / Summer 2013 collection, and we hope to have plenty of pictures demonstrating our fabulous new ranges, as well as improving on those already up on our website. We have seen that your replacement for the missing item has been delivered and signed for this week, and we are very sorry that your order was incomplete.
Designers Guild offers an ever expanding collection of bedding, rugs, cushions, blankets, throws, quilts, towels, bags and home fragrance with every collection launch, offering superb quality, beautiful design and the very best materials with an extensive colour palette.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Designers Guild offers an ever expanding collection of bedding, rugs, cushions, blankets, throws, quilts, towels, bags and home fragrance with every collection launch, offering superb quality, beautiful design and the very best materials with an extensive colour palette.