The assistant sounded new and had to check some things first so the call took longer than it might otherwise have done but generally I was happy with the way it was handled.
Completed the policy online, then no documents were emailed to me. I rang the offices (as advised on the payment transaction) and we had to start the process from scratch again. They could find...
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Debenhams Travel Insurance
Debenhams Travel Insurance
10 years ago
Hello Linus. Thank you for your review as it is very important to us. I am sorry to learn of the difficulties that you have experienced in purchasing your policy with us. I have looked into this in more detail and can confirm that this was an isolated case. There was an error on the system that resulted in your policy not being written at the time of purchase. We have also brought this issue to the attention of the sales advisor that you spoke with to ensure that this does not happen again. I apologise for any inconvenience caused.
Steve
Ostopäivä: 15/06/2015
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Luotettu asiakas
10 years ago
Found it easy to use the website and to purchase the insurance.
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
