I received 10% discount as a Debenhams credit card holder but was disappointed to find a 20% off travel insurance code arrive the next day with my statement.
I bought European and ski cover as an annual insurance and wanted to add in Canada for a summer holiday, only to find that nowhere on the website is there a way of discussing a change to insurance...
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Debenhams Travel Insurance
Debenhams Travel Insurance
10 years ago
Hello Sarah. Thank you for taking the time to leave us a review. I can confirm that our website does have a live chat facility and a 'contact us' tab, containing our opening times, address and telephone numbers. There are a number of options that we can look at for you. I have tried to contact you with the number that we hold on file but was unable to get through. If you would be as kind to contact me at debenhamstravelinsurance@rockinsurance.com with a convenient contact number, I will be more than happy to go through this with you.
Steve
Made so many mistakes and had to phone three times before they got my name and title correct.
Debenhams Travel Insurance
Debenhams Travel Insurance
10 years ago
Hello Maureen. Thank you for your feedback. I am sorry to hear of the difficulties that you have experienced in purchasing a travel insurance policy with us. I can assure you that this is an isolated case, and I offer you my sincere apologies for any inconvenience caused.
Steve
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
