Great service from start to finish.
Quick turnaround of analyser, will definitely be back next year.
Georgia
Anton
4 months ago
Thank you for your feedback!
0
Jaa
RD
R S Davies
Feefo Verified
GBR
5 months ago
Mitä R S Davies sanoi Anton:
Too expensive
Fast turnaround, but far too expensive!!
Georgia
Anton
4 months ago
Good morning Ralph, thank you for your feedback. We can see you needed the 5th year service this time which is more expensive than the standard calibration as both sensors need to be replaced. The good news is that is only every 5 years, so for the next 4 years you will just need the standard calibration that you had in the previous 4 years. If you need anything further please feel free to contact us.
Team Anton
0
Jaa
GS
Gary Sacre
Feefo Verified
GBR
5 months ago
Mitä Gary Sacre sanoi Anton:
Quick turn around on recalibration of machine
Georgia
Anton
5 months ago
Thank you Gary for your feedback!
0
Jaa
Luotettu asiakas
Feefo Verified
5 months ago
Service and repair concerns
Very expensive calibration charges also equipment turn around time is too long price you pay it’s not value for money, never provide evidence of service or parts replacement just verbally on the...
Lue lisää
Steve Couper
Anton
5 months ago
Good afternoon, thank you for your feedback. I can see that your unit was shipped back out to you the day after we received it, for the standard price with no additional charges. You should have also got a service report with it detailing the work that was done, but if you need anything further please let me know. Steve
0
Jaa
Luotettu asiakas
Feefo Verified
5 months ago
Great 👍
Georgia
Anton
5 months ago
Thank you for the feedback!
0
Jaa
Luotettu asiakas
Feefo Verified
6 months ago
Thank you
Posted out early day one
Thought it would be with Anton day 2
They work on it day 2, 3 and I get it back day 4
Phone on day 3 as I not received acceptance message for Telegan being sent...
Lue lisää
Georgia
Anton
5 months ago
Thank you for the feedback!
0
Jaa
CH
Christopher H
Feefo Verified
GBR
6 months ago
Mitä Christopher H sanoi Anton:
Poor turnaround
Calibration fine
But it took almost two weeks to get the device back
Steve Couper
Anton
5 months ago
Good afternoon, thank you for your feedback. Calibration & despatch was completed within 2 days as promised, but looking at the online tracking I can see that there was a delay in the couriers delivering it to you. Sorry for the inconvenience this has caused, please contact us next time your service is due & we will make alternative shipping arrangements to prevent this happening again. Thanks, Steve
Steve Couper
Anton
5 months ago
Good afternoon, thank you for your feedback. Calibration & despatch was completed within 2 days as promised, but looking at the online tracking I can see that there was a delay in the couriers delivering it to you. Sorry for the inconvenience this has caused, please contact us next time your service is due & we will make alternative shipping arrangements to prevent this happening again. Thanks, Steve
0
Jaa
TC
Trusted Customer
Feefo Verified
6 months ago
0
Jaa
TC
Trusted Customer
Feefo Verified
6 months ago
Steve Couper
Anton
5 months ago
Good afternoon, if you would like to contact me directly to advise any issues you had with the service please feel free to reach out & I will investigate. Thank you, Steve
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.