The product has been refused twice by rental companies, in Iceland and Italy. Then when I contacted Cover4Rentals in advance to cancel the annual renewal, it was renewed and billed again.
Bad...
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Charli
Cover4Rentals
6 months ago
Hi there,
Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal.
You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy. The policy was cancelled and refunded as requested.
Kind regards,
Charli
0
Jaa
Luotettu asiakas
Feefo Verified
8 months ago
Easy to book and good value
0
Jaa
LH
Leonard Hodge
Feefo Verified
GBR
8 months ago
Mitä Leonard Hodge sanoi Cover4Rentals:
Beat the rental office charges
Fast easy cover for holiday rentals. Very reasonable pricing compared to the rental office charges. I won't book a car without cover4rentals.
0
Jaa
Luotettu asiakas
Feefo Verified
8 months ago
Good review
No complaints, a good service.
0
Jaa
ET
Edward Tweedlie
Feefo Verified
GBR
8 months ago
Mitä Edward Tweedlie sanoi Cover4Rentals:
Signing Up
This relates only to the buying experience, I have not submitted any claims.
Site worked well until I attempted payment - I didn't realise a payment link had been sent to me
0
Jaa
AN
Andrew
Feefo Verified
GBR
8 months ago
Mitä Andrew sanoi Cover4Rentals:
Unhappy
I arranged to cancel the cover, confirmed by Cover4rentals and now I get an email thanking me for continuing with the cover. Not happy, very poor service.
Charli
Cover4Rentals
6 months ago
Hi Andrew,
Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal.
You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy. I can see that we spoke over the phone, and that this was resolved.
Kind regards,
Charli
0
Jaa
PD
Peter Duffy
Feefo Verified
GBR
8 months ago
Mitä Peter Duffy sanoi Cover4Rentals:
Happy!
Luckily I haven't had to use Cover4rentals service yet, but it has saved us a lot of worry and pressure to buy extra insurance.
I've just renewed.
0
Jaa
Luotettu asiakas
Feefo Verified
8 months ago
0
Jaa
Luotettu asiakas
Feefo Verified
8 months ago
Good level of cover and easy to purchase, better have a back up for rental
This company is Which? recommended. This is one of the reasons I have used it. Thankfully I didn't have to try to make a claim yet and I hope that I will not need to. This is a second time I have...
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0
Jaa
DS
David Saunders
Feefo Verified
GBR
8 months ago
Mitä David Saunders sanoi Cover4Rentals:
Happy customer
Excellent service, detailed positive responses to all my queries and excellent price
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.