Hi there,
We sincerely apologise for the delays in getting back to you. We have experienced high volume of enquiries, and our team has been working hard to respond to everyone as quickly as possible.
We truly appreciate your patience and understanding during this time - please note we are currently working on automations and staffing to improve this moving forwards.
Kind regards,
Charli
Luotettu asiakas
6 months ago
Over a month to reply to the review. Need I say more?
0
Jaa
Luotettu asiakas
Feefo Verified
8 months ago
Sharp Practice…Not to be Trusted
They automatically renewed my annual car excess policy despite repeated requests from me not to do so.
Charli
Cover4Rentals
6 months ago
Hi there,
Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal.
You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy.
If we do not hear from you to remove the automatic renewal, it will go ahead as agreed by our terms.
Kind regards,
Charli
Luotettu asiakas
6 months ago
Hello Charli, I understand your point about automatic renewal but I contacted you on receiving your invitation renewal and informed you that I would not be renewing and specifically asked that you removed me from automatic renewal. Needless to say you then took a payment some 2 weeks before my renewal date. Not acceptable and does to me feel like sharp practice. Jim Pattison
0
Jaa
Luotettu asiakas
Feefo Verified
6 months ago
Very straightforward
0
Jaa
JH
James Henry
Feefo Verified
6 months ago
Mitä James Henry sanoi Cover4Rentals:
Quick and easy to use
0
Jaa
ML
Michael Lawther
Feefo Verified
6 months ago
0
Jaa
Luotettu asiakas
Feefo Verified
6 months ago
Reassurance
Did what I wanted it to do. Seemed to be more steps to follow than when used previously. Hope I don’t need to use it!
0
Jaa
JR
Jeff R
Feefo Verified
GBR
6 months ago
Mitä Jeff R sanoi Cover4Rentals:
Super easy
Super easy to navigate and very clear on what was available at competitive pricing
0
Jaa
Luotettu asiakas
Feefo Verified
6 months ago
It was very straightforward to arrange the insurance and clear what I was buying.
0
Jaa
Luotettu asiakas
Feefo Verified
6 months ago
It was very easy to get the product that I wanted. Very clear information was proivded.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.