Bad attitude of the sales person in store. They didn't lower the price we paid for our two chairs, after the price went down again in their latest sale. Shopped with them for years, but wouldn't use...
Lue lisää
Hannah Nielen-Groen
Cousins Furniture
9 years ago
Thank you for taking the time to leave us feedback. We do appreciate it.
We are sorry that you are unhappy with the service you received in store. Unfortunately, once a sale has been finalised the sales staff are not authorised to change the prices.
We are sorry that you have made the decision not to shop with us again in the future and sincerely hope you will reconsider.
Once again, thank you for taking the time to leave us feedback. We do appreciate it.
Product fine, delivery men brilliant, customer service staff challenging and need to be trained that they are there for the customers benefit not the other way round.
Hannah Nielen-Groen
Cousins Furniture
9 years ago
Thank you for taking the time to leave us feedback; we do appreciate it.
We are glad you were pleased with our delivery team and have passed your comments regarding our customer service staff along to the relevant people to help improve our service in the future.
Once again, thank you for taking the time to leave us feedback and we hope you will shop with us again in the future.
The sales assistant (Liam) was thorough, courteous helpful and polite during our initial visit to look at 3 piece suites. The product we finally ordered was delivered in the timescale specified and...
Lue lisää
Ostopäivä: 28/12/2016
0
Jaa
TC
Trusted Customer
Feefo Verified
Corfu Greece via Bedfordshire transport company
9 years ago
Mitä Trusted Customer sanoi Cousins Furniture:
Sales staff contacted the supplier and managed to get my furniture earlier than lead time. Well supported by their office who arranged a bank transfer payment. Delivery was spot on time and really...
We purchased some accessories for our home and were pleased with the quality and appearance of the merchandise. It was trendy and distinctive and added a touch of elegance to the home.
Great delivery, great items - hadn't seen them in store so just ordered online (bit if a risk I know) but absolutely delighted with the quality and the look
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
