Contours made planning the hike for the West Highland Way easy. The accommodations provided were satisfactory. The information needed for the hike could have been augmented with early digital...
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Cass
Contours Holidays
11 months ago
We're glad to hear our service worked well for your walk along the West Highland Way. We regret that we're not able to post materials internationally at this time; we do provide access to a complete GPX file for our walks, so there is some ability to peek at the route ahead of time.
Tuotearvostelut
Cass
Contours Holidays
11 months ago
Your opening sentence is a good encapsulation of the West Highland Way - right out in the countryside, but rarely fully remote! We're sorry you felt a little disappointed by some stages of the trail. If you would like us to recommend more secluded hiking trails, please keep in touch.
The detailed notes on the itinerary and directions to the accommodation were very good. The taxi transfers to and from the accommodation with one exception worked well. The one that failed was I...
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Cass
Contours Holidays
11 months ago
While there are a lot of well-known reasons to buy a local SIM when travelling abroad, this is a pretty novel one! We're glad our out-of-hours staff were able to smooth out the issue and connect you to the taxi firm. Thank you very much for writing a review.
Tuotearvostelut
Cass
Contours Holidays
11 months ago
Thank you for trusting us with so many holidays - we look forward to booking your excursion for 2026 with that excellent silver-level loyalty discount applied!
very dedicated and good service; everything worked out well; contours logistics agents actually managed to mitigate the problems I got by airline and airport who delayed my flight luggage for 2 days
Cass
Contours Holidays
11 months ago
Thanks very much for writing a review. Your luggage situation certainly became a bit of a race between couriers, and we're glad it worked out! Two days is quite long enough without an overnight bag...
Tuotearvostelut
Cass
Contours Holidays
11 months ago
We're so pleased to hear that. Thanks for writing a review!
Ostopäivä: 10/08/2025
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Luotettu asiakas
Feefo Verified
11 months ago
Very helpful staff!
The issue with the credit card payment platform however needs to be resolved (description in previous section)
Cass
Contours Holidays
11 months ago
We're pleased our staff made a great impression and you enjoyed your holiday. Thank you for writing a review!
Tuotearvostelut
Cass
Contours Holidays
11 months ago
Thank you for providing such a detailed review of your walk. We're glad you enjoyed the experience and that our staff were excellent throughout. We regret the bizarre incompatibility issue with your card and our payment platform; we do take regular bookings from Belgian customers without the problem, so we're still not quite sure what went wrong here, but we apologise for the inconvenience and we'll definitely keep looking into it.
Everything was fine, from the initial contact through to the receipt of all the holiday information and then the experience of the accommodation and the transfer of luggage.
Cass
Contours Holidays
11 months ago
We're pleased to hear that! Thanks for writing a review.
Tuotearvostelut
Cass
Contours Holidays
11 months ago
Thank you for your feedback on the Isle of Wight Coast Path. We regret how extensive some of the detours on this trail have become this year especially; the sea really does have it in for the Isle of Wight! Hopefully some more scenic and longterm reliable official replacements will be implemented sometime soon.
poor choice of accommodations - b&bs are much better than hotels. Should have been aware of opening times for the finish point and advised prior to confirming dates. Booking process and communication...
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Cass
Contours Holidays
11 months ago
Thank you for writing a review. We're glad you enjoyed the John Muir Way and found our communication to be good.
Tuotearvostelut
Cass
Contours Holidays
11 months ago
Thank you for your in-depth feedback on our John Muir Way walking holiday.
We regret to hear that our choice of accommodations didn't meet your expectations. This particular trail is not truly rural like many of the others we offer, so the overnight offerings trend more towards hotels (and indeed chain hotels at certain stops like Queensferry) rather than B&Bs. That said, all of the accommodations we book are rated three stars and above.
Regarding off-trail activities, these are not part of our holiday package; our knowledge is focused specifically on the walking and overnights. We encourage our walkers to double-check the availability for any extra sights they plan to visit, and if you do have things like castles and sights in mind, please mention this when you book as this may help us tailor your holiday further.
We're glad to hear you enjoyed the trail overall! Thank you again for writing a review.
Contours Holidays specialises in organising and delivering unforgettable adventures across the UK countryside. We support walkers and trail runners of all ages and abilities in discovering the very best rural trails in England, Scotland and Wales, utilising our expert knowledge and offering an unrivalled range of self-guided tours to choose from and customise.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Contours Holidays specialises in organising and delivering unforgettable adventures across the UK countryside. We support walkers and trail runners of all ages and abilities in discovering the very best rural trails in England, Scotland and Wales, utilising our expert knowledge and offering an unrivalled range of self-guided tours to choose from and customise.