Prompt delivery, and yes I would recommend you to my family and friends. Although on the negative side, the coals are very wet inside the bags and it takes a couple of days to dry them out.
Tuotearvostelut
Ostopäivä: 17/08/2022
0
Jaa
MB
Martyn Brown
Feefo Verified
4 years ago
Mitä Martyn Brown sanoi Coals2U:
Online me ordering easy to use, notifications when delivery is taking place, what more can I say
Tuotearvostelut
Ostopäivä: 19/08/2022
0
Jaa
Luotettu asiakas
Feefo Verified
4 years ago
The driver/delivery guy was great. The only problem was that it did not come on a pallet as the info on line stated.
Delivery could have been quicker, or at least let me know when it was coming!
Didn’t hear for a week
Tuotearvostelut
Ostopäivä: 18/08/2022
0
Jaa
Luotettu asiakas
Feefo Verified
4 years ago
The web site is easy to use and ordering is no problem. Delivery can take a while but fuel is delivered and well stacked in my fuel store. I have bought before and will buy again.
Order was delayed by them and then by us, finally received 3 weeks after order, all present and correct. The delivery driver did not knock/ring bell when he arrived and had dumped half or so in the...
Lue lisää
servicedeliveryteam@cplindustries.co.uk
Coals2U
4 years ago
Thank you for your feedback. I do apologise that no contact was made from the driver at the start of the delivery.
Orders are running slightly behind depots are extremely busy and taking slightly longer than usual. You should have received email the day before and one of the morning of the delivery to notify you of the delivery was on tis way. I have added a text message on to your account for you to receive next time. There wasn't any delivery instructions on the order If you require your delivery to go through the house we can add notes on to the order for the driver to do so.
Tuotearvostelut
Ostopäivä: 17/08/2022
0
Jaa
Luotettu asiakas
Feefo Verified
4 years ago
Very good service, prompt delivery, delivery man lovely, stacked coal for us too!
Tuotearvostelut
Ostopäivä: 04/08/2022
0
Jaa
Luotettu asiakas
Feefo Verified
4 years ago
Excellent product matched by excellent customer service.
Constant updates, very reliable. I haven't used the actual coals yet but 10 out of 10 for service. The delivery man carried them through the garden to the shed for me. He was veryehlpful.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
