Thank you so much for your feedback. This, as always, will help us improve our products and services for future students.
Our online courses are student led and include unlimited academic support. This support is delivered on a reactive basis depending on the requirements of each individual learner. Given that the average student will take 6-12 months to complete IGCSE's you will find that most tutorial support is delivered on the run up to exams or during the assessment period. Don't forget that your tutors are there to help and can be contacted at any time to provide you with the support or guidance you require, but also remember they need to know what is required from each of their students, which is why you are encouraged to engage with them throughout your course of study.
Good Luck with your studies and exams :)
