I haven't received the item/orders yet. Not even the refund may be its the company's way
Rachel
Chums
1 month ago
Thank you for your comments. We are sorry to hear that you didn't receive your order. Having reviewed this, your order was returned back to us by the carrier as they were unable to complete the delivery due to parcel refusal. Our returns team have now processed the return of your order and a refund has been issued. We sincerely apologise for the inconvenience caused.
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Tuotearvostelut
Sohith
Chums
28 days ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Ostopäivä: 20/08/2026
0
Jaa
MF
Mr David Franklin
Feefo Verified
GBR
1 month ago
Mitä Mr David Franklin sanoi Chums:
I can't wear them as they are not what I would call a wide fit.
Karen
Chums
1 month ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us, and we will address your comments with our quality assurance and buying teams. You can of course return any unwanted, unworn items for exchange or refund. If you need any further help please contact us.
Tuotearvostelut
Karen
Chums
1 month ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us, and we will address your comments with our quality assurance and buying teams. You can of course return any unwanted, unworn items for exchange or refund. If you need any further help please contact us.
Ok.
Pity you use Evri,once again left at wrong address,had to ask a neighbour to look for my parcel.This will put me off ordering things from Chums again
Sohith
Chums
1 month ago
We sincerely appreciate your business and your valuable feedback.
Tuotearvostelut
Sohith
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.