Not very happy being told that as I had already changed a order they couldn’t do it again, I did start another order but certainly did not complete or send.
Anirudh
Chums
3 days ago
We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.
Tuotearvostelut
Anirudh
Chums
3 days ago
We truly appreciate your positive feedback, thank you for your custom.
Anirudh
Chums
3 days ago
Thanks for sharing your rating with us. Thank you for your custom.
Not good for postage. Sent to the wrong address and had to be forwarded on.
Helen
Chums
11 days ago
Thank you for your feedback.
We're pleased to hear that you are happy with the product, but we're very sorry to learn of the delivery issues you experienced. We understand how frustrating it must have been for your parcel to be sent to the wrong address and then have to be forwarded on before reaching you.
Please accept our apologies for the inconvenience caused. We appreciate you bringing this to our attention and will ensure your comments regarding the dispatch and delivery service are passed on to the relevant team for review.
Thank you for your patience, and we hope this experience will not deter you from shopping with us again in the future.
Tuotearvostelut
Anirudh
Chums
3 days ago
Thanks for sharing your rating with us. Thank you for your custom.
Good. Credit applied very quickly - no questions asked.
Anirudh
Chums
3 days ago
We are grateful that you took the time out to leave us this positive review.
Tuotearvostelut
Helen
Chums
11 days ago
Thank you for your feedback.
We're sorry to hear that you had to return the jeans due to a manufacturing issue. Having one leg approximately 3cm shorter than the other is certainly not the standard we aim to provide, and we understand why this meant the item was unsuitable.
We appreciate you bringing this to our attention and have passed your comments on to the relevant team for review. We're pleased to hear, however, that your refund was processed quickly and credited back to your card without delay.
Please accept our apologies for the disappointment caused, and thank you for your continued custom with Chums. We hope to provide you with a better experience on your next order.
We are grateful that you took the time out to leave us this positive review.
Tuotearvostelut
Anirudh
Chums
3 days ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
Ostopäivä: 04/09/2026
0
Jaa
MD
Mr Simon Dragt
Feefo Verified
13 days ago
Mitä Mr Simon Dragt sanoi Chums:
High cost !! Poor quality !!
Helen
Chums
11 days ago
Thank you for your feedback.
We're sorry to hear that you were disappointed with both the quality of the item and the overall value for money. We understand how frustrating it is when a product does not meet your expectations, particularly when you feel the cost does not reflect the quality received.
Please accept our sincere apologies for your disappointment. We take all customer comments seriously, and your feedback regarding both the product quality and pricing will be passed on to the relevant teams for review.
Thank you for taking the time to share your experience with us. We appreciate your feedback and hope we have the opportunity to provide a better experience in the future.
Tuotearvostelut
Helen
Chums
11 days ago
Thank you for your feedback.
We're sorry to hear that you found a difference between the Airforce Blue and Navy Blue trousers. We understand your disappointment if the fabric and overall feel of the material did not seem consistent between the two colours, particularly when you were expecting the same quality across the range.
We appreciate you taking the time to bring this to our attention, and your comments regarding the difference in material and quality will be passed on to our Product Team for review.
Thank you for sharing your experience, and we apologise that the Airforce Blue trousers did not meet your expectations.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.