Delighted to hear you were impressed with our quick service. Our design team do make every effort to ensure that the illustrations in our brochure are as accurate to the item as possible. It would appear that unfortunately on this particular occasion the print was not as accurate as we had hoped. Thank you for taking the time to feed this back to us.
Ordered 3 jumpers, only two arrived, promised to email when back in stock, (after 28 days) went to reorder, item no longer available
Chums
Chums
13 years ago
Good Afternoon, we are sorry to hear about the problems you have been experiencing, i have tried to call you to try to clarify the situation as we only have a record of one Jumper, if you would like to email us at Enquiries@chums.co.uk i will be able to help you further. Many thanks.
Chums
Chums
13 years ago
Good afternoon we are sorry to hear about the problems you have been experiencing with your order, i have tried to call you to try to clarify the situation but there was no answer, if you would be kind enough to email us at Enquiries@chums.co.uk, many thanks.
Delivery took 5 days - rather slow in this day and age.
Chums
Chums
13 years ago
Fantastic to hear that you were happy with your purchase. We do say within 7 days for delivery but we always strive to despatch parcels as quickly as efficiently as possible. Many Thanks
The delivery was terrible - if I hadnt arranged for someone to be in, the item would have been placed in the bin. And the delivery man tried to say that was standard procedure and/or something I had...
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Chums
Chums
13 years ago
Good Afternoon, we are sorry for whatever the driver has said to you reference your delivery, you can be assured that this is not what we advise our couriers to do and we have passed your comments onto Hermes, we do hope this does not put you off ordering from us in the future, thank you for taking the time to feed this back to us.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.