Many thanks for your feedback. Thanks for pointing out this error. I will be liaising with our warehouse to have the labels all checked on this item. Mistakes of this nature are rare so I do hope you reconsider about ordering in the near future.
sent goods i didn't order as a substitute got all muddled as i ordered more than one pair
Chums
Chums
12 years ago
I am sorry to hear the original item was out of stock. If the substitute is not suitable we do enclose a free label to return your goods back. Sorry for any inconvenience caused.
You send catalogues far too frequently! Both my husband and I receive them as we are obviously BOTH on your database as separate customers. Please note - these at sloughed go straight in the...
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Chums
Chums
12 years ago
I can only apologise you receive more than one catalogue. The reason for this is registering as a new customer when ordering on our website. I have now rectified this for you. You will only receive one catalogue per mailing. Sorry to hear the item purchased was not suitable.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price..
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price..